WeatherTech Phone Numbers and Emails

Toll-Free Number:

  • (800) 441-6287

Customer Service:

  • (630) 769-1500
  • (630) 755-4409

Headquarters:

  • (800) 900-8260

WeatherTech Emails:

sales@weathertech.com
consumerdatarequest@weathertech.com
Is this your business?

How to Contact WeatherTech Customer Service?

Most Popular Number:

(800) 441-6287
Total calls: 1 129 Issues resolved: 110 Last call: Mar 27, 2024

How Do I Contact WeatherTech Customer Service via the Websites?

There are multiple avenues to contact the WeatherTech customer service through the official website. To do so, head to the official company website first and navigate to the "Customer Service" section at the top of the homepage. Here, individuals can find multiple phone numbers to contact one of the customer service team members. Alternatively, the website also features several FAQs, which you can use to solve your issues yourself. Whatever method you choose, the WeatherTech website allows you to manage almost every aspect of the order, from tracking orders to processing returns. Additionally, the Help Center is the fastest way to solve aunty order issues that customers may have.

What Is the WeatherTech Corporate Office Location?

WeatherTech is one of the most reputed car accessories manufacturers in the United States. The company emphasizes customer service and operates from the corporate office at WeatherTech Direct, LLC, 1 MacNeil Ct. Bolingbrook, Illinois 60440, United States. The car accessory company handles manufacturing operations at its factory location, 841 Remington Blvd, Bolingbrook, Illinois. Also, the company features a store in Colorado at 8741 Destination Way, Broomfield, CO 80021. To contact the WeatherTech customer service team, you can visit or mail directly to the mentioned corporate office.

What Are the WeatherTech Hours Of Operations?

WeatherTech offers its customer services through its highly dedicated customer service team. The WeatherTech customer service team is available throughout the week but has varied hours of operation. On the weekdays, i.e., from Monday to Friday, the hours are between 8 AM and 7 PM. On the weekends, they are available only from 8 AM to 5 PM. If customers have any queries or issues with the automobile accessories from the company, they can call the WeatherTech phone numbers. Contact the customer service team during the mentioned hours and solve your problems immediately.

What Is the WeatherTech Phone Number?

For all your inquiries about WeatherTech, you can contact their customer service team through the following phone numbers. For general assistance and questions, the WeatherTech phone number is 1-800-441-6287. Similarly, if you wish to contact the customer service support center directly, call their main line at 1-630- 769-1500 or the alternative line at 1-630-755-4409. The corporate office can be reached at 1-800- 900-8260 for matters requiring direct attention from the upper level. Feel free to connect with the customer service team at any of these numbers and have your automotive accessory needs answered in no time.

PissedConsumer Club

Contact Information

WeatherTech Website:

WeatherTech Help Center:

Corporate Office Address:

WeatherTech Direct, LLC
1 MacNeil Ct.
Bolingbrook, Illinois 60440
United States

Other Info (opening hours):

Other Locations:

Illinois Factory Store

841 Remington Blvd.

Bolingbrook, IL 60440


Colorado Store

8741 Destination Way

Broomfield, CO 80021


Hours (CT):

Monday - Friday: 8:00am - 7:00pm

Saturday - Sunday: 8:00am - 5:00pm

More contact details

Fax:

+1 (630) 769-0300

WeatherTech Customer Service Reviews

2.0 / 5
Poor
Guest-5551058
Inform others
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

After reading other customers reviews why am I not surprised my mats dont fit. My 1995 BMW 525i front mats were original and the car is 30 years old.

In great shape, but the floor mats needed replacing. I read about this company, but didn't think to look at the reviews wished I would have, because a lot of other customers are saying theirs don't fit right either.

Their customer service got back to me the next day but really didn't offer a solution. I guess what I'm saying is measure your mat and try to get a specification on the replacement mats that you order before you place the physical order.

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Carlita B Cvm
Horrible fit
stars-rating stars-rating stars-rating stars-rating stars-rating
1.3

*** product. When I complained about the fit they asked for pictures.

After submitting them they said to turn floormat inside out and then back right side out which of course did no good. Terrible customer service

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How Good is WeatherTech's Customer Service?

Johnjoseph Ege
Johnjoseph Ege
Feels Disappointed | Mar 01, 2024

Can NOT speak to agent!

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Jozelyn Kyj
Jozelyn Kyj
Feels Disappointed | Dec 22, 2023

Trying with no luck to call Weather-tech to order floor mats for my 2023 Ford Bronco Sport.
Cliff Ruggles
419654****

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Dorothy S Fai
Dorothy S Fai
Feels Disappointed | Nov 23, 2023

Wish you could talk to someone on the phone, that would help with more stars

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Inga Pew
Inga Pew
Feels Neutral | Nov 16, 2023

Great warranty but the product I have keeps having the same problem about ever year and a half

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Daevion Dxn
Daevion Dxn
Feels Satisfied | Jun 11, 2023

Great

Read full quote
Sharen Uxl
Sharen Uxl
Feels Satisfied | Mar 25, 2023

my favorite

Read full quote

Summary of WeatherTech Customer Service Calls

1.3K TOTAL
CALLS
03:29 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WeatherTech?

Request for Information Question:

  • “Information on bumper guards”
  • “Looking for full floor mats”
  • “Questions on a return and replacement”

Product/ Service Question:

  • “Ordered a product and never received email tracking confirmation”
  • “Warranty”
  • “I want to order a cargo liner for a 2010 Ford edge, and have it shipped to my address and a 2012 cargo liner for a Chrysler 300 and have it shipped to her house”

Shipping and Delivery Question:

  • “You are sending my package to the billing address and not to the shipping address of Gadsden,AL”
  • “Have not received money for returning”
  • “Missing package”

Return/ Replace Question:

  • “Return”
  • “To change my address”
  • “Returns”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel order”
  • “Cancel”

Refund Question:

  • “Never recieved refund”
  • “Refund”
  • “I haven't seen a refund from an item I returned weeks ago”

Staff Question:

  • “Just wanted to customer service had”
  • “Customer service issues”
  • “Customer service”

Cards Question:

  • “Gifr cards”
  • “Can not use gift card on my order”
  • “Will not take my card”

Payments and Charges Question:

  • “Check an invoice”
  • “Do you do military discount”
  • “Need billet knobs for cupfone”

Website/ Application Question:

  • “Product development , I'v got a multi million dollar application idea”
  • “Need an item not found on site”
  • “Cannot complete my order online”

Account Question:

  • “Reset password”
  • “Trying to long in to weathertech to place an order forgot passwird”
  • “Placed an order on Amazon and forgot to put the apartment number”

Other Question:

  • “I like to order window shades for my car”
  • “To place an order”
  • “Will the floor liners for a 2012 Honda fit a 2007 Honda accord a friend has a set from Christ and wants to sell them.”

About

Related Companies

MacNeil Ip, Weathertech Canada, WeatherTech Europe, WeatherTech Mexico, WeatherTech Wholesale

Summary

WeatherTech specializes in automotive accessories. WeatherTech brand belongs to MacNeil Automotive Products Limited, which has been in the market since 1989. The corporate headquarters of the company is in Bolingbrook, IL. WeatherTech offers a wide range of interior and exterior vehicle protection. The company offers FloorLiner DigitalFit, Floor Mats All-Weather, Cargo Liner for Cars, SUVs and Minivans, etc. WeatherTech provides a selection of various accessories such as pet barriers, drink coasters, racing gears, CargoTech Cargo Containment System and others. The company performs international distribution.

WeatherTech reviews and complaints

WeatherTech is ranked 132 out of 1161 in Auto Parts and Accessories category

Area Served

USA, Canada

Payment Methods

VISAMasterCardPayPalDiscoverAmerican Express

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