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DOES NOT FIT | Weathertech review from Salt Lake City, Utah

Mate Sad was for a 2012 Chevrolet EQUINOX 40442, IT HAD TO BE TRIMED ALOT. DO NOT BUY.
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Review
#1436746 Review #1436746 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
I got new weathertechs for my Silverado for Christmas. So I try putting them in, and I notice they sit oddly and the back mat was entirely wrong. I look at the receipt and it says Cadillac Escalade for one portion and Silverado for the other. I put the mats in...
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Review
#1434505 Review #1434505 is a subjective opinion of poster.
Product
Weathertech Floor Liner

Customer service | Weathertech review from Montgomery, Alabama

bought front and rear laser measured mats they installed easy later the drivers side mat was the only one that had a clip to hold it in place the clip broke called customer service tried to by new one the rep said they did not sell that piece said I would have to bye new driver side mat to get the anchor not good the mats are for h2 hummer not cheap!!!!!
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Review
#1429300 Review #1429300 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Floor Mats

Very Poor Customer Service | Weathertech review from Northfield, Illinois

2.0
Details
Two weeks ago I sent a complaint about my less then two year old mats. The rear mats fold over at the sides and look like s___. I didn’t even get a response but after reading the other reviews I’m not surprised. FYI I just purchased mats from the Jeep dealer for a new vehicle and they fit much better and the design won’t allow the problem I had.
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Review
#1426412 Review #1426412 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Warranty is not good. | Weathertech review from Elkridge, Maryland

1.9
Details
My floor mat grommets that hold them down broke after 1 year. It says on my receipt 3 year warranty. I called to see if I could get new grommets. They said no. I would have to buy new floor mats. They don't replace the grommets which would be very easy to do. They call it normal wear and tear. I call that bull_ _ _ _ !!!!!
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Review
#1426142 Review #1426142 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
1.6
Details
My daughter drove to weathertec to return mats she tried for one day then realized she wanted the full liner. She had the front mats out of the box, showed them and was told not a problem. She then purchased the mats she really wanted and told she would be refunded...
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Review
#1415140 Review #1415140 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

The unreview | Weathertech review from Kanata, Ontario

I can't even review the product except to say that these floor mats are bloody expensive. Why? Because I have been waiting for 3 weeks to have them shipped. The backorder email promised that they would be at my door in 2-3 weeks. Customer service says any day now. If only these bozos had some competition.
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Review
#1410712 Review #1410712 is a subjective opinion of poster.
Service
Weathertech Shipping Service
Reason of review
Poor customer service
3.0
Details
Their measurements don’t work - Weathertech review
Ordered a pair of front floormat‘s, for Alpha Romero 2018 Silvio, passenger-side front does not fit correctly 3 inches short on the top. When you sit in the car you could see under the floorboard where your Your feet go ! needed to cover another 12 x 4” to give it a...
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Review
#1403494 Review #1403494 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Someone to fix my problem
Reason of review
Damaged or defective
Loss
$125
2.3
Details
Killer trim - Weathertech review
Killer trim - Weathertech review
I recently purchased a passenger , driver and cargo liner for my new Subaru Ascent 2019. Had to trim the cargo liner because of the woofer. Where is the perfect fit if one has to trim a factory product. I was so anxious to get and install my new expensive liners. Now...
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Review
#1403002 Review #1403002 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
5.0
Details
I placed an order for two products; weather floor liners and a cleaning product as part of one order. Surprise, the order confirmation had a single line item for shipping and handling which I thought was high. The floor liners were delivered without the cleaning...
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2 comments
Javin
#1792171

Ordered WeatherTech cargo liner for 2019 Honda CRV on Dec. 3rd.

The order was damaged in shipment and I never received. The order was sent back to shipper and received 12/16. I called and asked for cost to credited back to account that day. The representative stated 2 to 3 days.

I am still waiting after 5 days. The customer service seems not to concerned with customer satisfaction.

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Review
#1400579 Review #1400579 is a subjective opinion of poster.
Service
Weathertech Shipping Service
Pros
  • Disappointing with regards to shipping policy
Cons
  • Disappointing with regards to shipping policy
Reason of review
Hidden shipping costs
Loss
$8
Preferred solution
I was able to get a representative to refund the second delivery charge.