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1.0
Details
Received this disappointing inferior quality product which didn't fit properly or, lock into place and, I was sold by false advertising about the product... Lazar fit, is a joke... The product is nothing like what it looks like in the TV Ad and is flimsy cheaply made...
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Review
#621476 Review #621476 is a subjective opinion of poster.
Cons
  • Quality or the so called lazar fit
  • Product or service
Reason of review
Bad quality
Loss
$128
Preferred solution
Full refund
1.0
Details
Faulty Mud Guards MacNeil Automotive/Weather Tech has ripped me off for $110.00 for selling me defective Mud guards for my new 2015- 2500HD Silverado that do not correctly fit. This product was perched and installed by one of their local dealers in Winchester, VA....
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Review
#623805 Review #623805 is a subjective opinion of poster.
Cons
  • No refunds
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund
I purchased liners for driver, passenger, second and third rows, plus the 'Cargo Liner'. So much for 'computer designed' when the mat falls five inches short of fitting the rear cargo area. I contacted WeatherTech and was advised that #40265 (for 2001-07 &...
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Review
#624798 Review #624798 is a subjective opinion of poster.
Cons
  • Quality or the so called lazar fit
Reason of review
Not as described/ advertised
Preferred solution
There's no solution, I have had to pay the return postage to the Amazon vendor. Am shipping in the morning and don't know cost. The money isn't the issue it's your office who suggested I was wrong and the mat fit when five inches too short on width.

Floor Mats Review

The so called laser fit floor mats are a joke. If one side fit, the other was off by over 2 inches. That's some laser to be off that much. They clearly don't do what they advertise. If weathermen contacts me I'll be only too happy to provide pictures.
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Review
#653777 Review #653777 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
5.0
Details
Bought them and the drivers side fits fine. The passengers side doesn't come close. Email customer service. It took over 30 days for a reply. They said they have been busy. I know why! they siad send pictures. I did. they replied need more pics. I sent them. They...
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Review
#604100 Review #604100 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Product or service
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund

Weathertech - Auto Floor Mat Review from Scottsboro, Alabama

I am not pissed so much as sick to my stomach. I just dropped 200 dollars on floor mats that are nothing like i expected. they cover basically the same area as a regular floor mat. I was hoping for coverage of the parts that tend to really get the gunk but not so much. All mats fit nice except passenger..this my prove as a disaster in heels. I will not purchase mats again. I may have had high expectations but i thought with laser fit it would have delivered.
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Review
#612060 Review #612060 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Not as described/ advertised
i ordered a pair of weather tech mats for a Christmas gift, waited 2 weeks and did not receive anything. called customer service, spoke to someone, gave her my info and she claimed I had not put my order in correctly. So I re ordered (as I was told to do). Got charged...
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1 comment
Debra L
#1679830

My 2018 Dodge Durango has tabs placed on the floor by the manufacturer for the two front seat mats. The mats received do not fit those tabs.

The mats' that I received-tabs holes are further apart than my car floor. I called and explained AND sent photos. Additionally, he part numbers on the receipt do not match the back of each floor mat received. AND returned the mats within 2 hours of the phone call.

The representative that I spoke with the second time (my first call dropped) left me a message (after my return from FedEx to return the mats) stating I had the mats on the wrong side, which is INCORRECT as the tabs will not line up on he CORRECT SIDES which I had placed them originally nonetheless reverse each one. The distance between the left side driver mat is less than the right side passenger mat.

Therefore, I DID have them placed correctly. What they sent was totally the WRONG mats for my car.

Review
#579243 Review #579243 is a subjective opinion of poster.
Reason of review
Problems with payment
Ordered custom fit Weathertech mats and waited two weeks for them to arrive only to discover that they barely cover any more of the carpet than a cheap set of mats from Walmart and certainly do not protect the areas I was hoping to protect. Given how expensive these...
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Review
#588872 Review #588872 is a subjective opinion of poster.
Reason of review
Bad quality

Weathertech review: Cannot confirm when delivery will even be available after one month

I ordered trunk liners for my car and the web site did not say the item was back ordered and will come when the next shipment from the US will arrive in Toronto. I called them after a week and I was curtly told that it can take upto 3 weeks for the product to be delivered and she will try to pass on my message that the web site should tell me if the product is back ordered. Called after a month and was even more rudely told it will be delivered when the product arrives. There are 8 shipments expected but they cannot tell me if my order is on any of those 8 shipments ....really after one month. Do not buy from these guys....they do not know what a customer is or what customer service is.....horrible will never ever buy another product from this company ever!
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1 comment
Debra L
#1679827

My 2018 Dodge Durango has tabs placed on the floor by the manufacturer for the two front seat mats. The mats received do not fit those tabs.

The mats' that I received-tabs holes are further apart than my car floor. I called and explained AND sent photos. Additionally, he part numbers on the receipt do not match the back of each floor mat received. AND returned the mats within 2 hours of the phone call.

The representative that I spoke with the second time (my first call dropped) left me a message (after my return from FedEx to return the mats) stating I had the mats on the wrong side, which is INCORRECT as the tabs will not line up on he CORRECT SIDES which I had placed them originally nonetheless reverse each one. The distance between the left side driver mat is less than the right side passenger mat.

Therefore, I DID have them placed correctly. What they sent was totally the WRONG mats for my car.

Review
#556327 Review #556327 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
I bought a set of WeatherTech All Weather Floor Mats for my 08 Honda Element. The picture on their site shows what looks similar to my floor board of my car with the floor mat fitting perfectly. I go to put them in and they DO NOT fit at all! I called to get an RMA# so...
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1 comment
Anonymous
#722180

I had a similar issue regarding replacing a set of mats for my Jetta sedan. I received them for Christmas 2012 and was mistakenly sent the Wagon mats.

I called for an RMA and went around in circles because third parties sell the product and Weathertech mails them out. As they were a gift, I did not have a lot of info to work with and I did not want to involve the gift giver in the fray. I mailed the mats back with the RMA clearly written on the outside of the package and never received the replacement mats. I e-mailed several times to resolve the issue and they could not find any indication of my RMA, original order or anything else (which they had done on my initial call).

I had discarded the RMA number when cleaning and their response was basically "sorry".

Seems to me there should be a log of items returned by name and RMA number but they were unwilling to investigate. I have given up trying and highly recommend avoiding any interactions with WeatherTech unless you want to take a roll of the dice with your hard earned money.

Review
#341465 Review #341465 is a subjective opinion of poster.