WeatherTech
Reviews and Complaints
Don't protect my carpets
Ordered custom fit Weathertech mats and waited two weeks for them to arrive only to discover that they barely cover any more of the carpet than a cheap set of mats from Walmart and certainly do not protect the areas I was hoping to protect.
Given how expensive these mats are they charge they should provide a product which actually protects the vehicle.
The color of the mats is nothing like the color shown on the website - the tan is a rather awful shade of brown.
There is also a *** raised logo on each mat which catches on your shoe every time you get in the vehicle.
Cannot confirm when delivery will even be available after one month
- Customer service
Preferred solution: Let the company propose a solution
WeatherTech All Weather Floor Mats (False Advertising)
I bought a set of WeatherTech All Weather Floor Mats for my 08 Honda Element.
The picture on their site shows what looks similar to my floor board of my car with the floor mat fitting perfectly.
I go to put them in and they DO NOT fit at all!
I called to get an RMA# so I could send the product back, I explain I felt mislead about the product from the picture on the site and the rep acted like I was *** for buying the product.
I feel they MISREPRESENTED the product I bought, the mats do not fit and I am out $30. in shipping fees to get my money back!
I WILL NEVER BUY ANOTHER PRODUCT FROM WEATHERTECH.COM!
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My 2018 Dodge Durango has tabs placed on the floor by the manufacturer for the two front seat mats. The mats received do not fit those tabs.
The mats' that I received-tabs holes are further apart than my car floor. I called and explained AND sent photos. Additionally, he part numbers on the receipt do not match the back of each floor mat received. AND returned the mats within 2 hours of the phone call.
The representative that I spoke with the second time (my first call dropped) left me a message (after my return from FedEx to return the mats) stating I had the mats on the wrong side, which is INCORRECT as the tabs will not line up on he CORRECT SIDES which I had placed them originally nonetheless reverse each one. The distance between the left side driver mat is less than the right side passenger mat.
Therefore, I DID have them placed correctly. What they sent was totally the WRONG mats for my car.