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Weathertech review in Laurelton, New Jersey: Defective phone holder

1.0
Details
This product is very poorly and cheaply made. The extension arm kept loosening and falling. I drive for a living so obviously need a great phone holder and purchased through Amazon. I had to pay for return shipping, even though the product is defective. Never again will I buy a Weather Tech product.
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Review
#1597994 Review #1597994 is a subjective opinion of poster.

Weathertech review: Horrible customer service

1.0
Details
I called when i only received a partial order. The person i spoke with was very rude with me when i inquired about the partial order. I understand that it can be on backorder, but she was downright horrible. When i expressed my disatisfaction with not being notified about partial shipment, she stated you can return it . Horrible ,rude, pathetic customer service. The product is good but i almost want to return it because of the customer service. I will think twice before i order again.
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Review
#1555374 Review #1555374 is a subjective opinion of poster.
1.7
Details
Washed mats five times today. Even used a sonic brush and dawn detergent. Then GUNK hand cleaner and sonic brush...nothing. They have only been in the vehicle about 4 or 5 months. They were really expensive and the shipping was ridiculous. This company is a never again!
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2 comments
Anonymous
#1731784

I have / had the exact same problem. I was pissed.

Then I tried different rubber care cleaning products, and found that after a wash, the KLIM Vinyl and Rubber Care works well. It's slippery on the mats, but they stay clean.

After the next wash, they come clean, and then, after the 3rd or 4th, you may to reapply. Worked for me, hope it works for you.

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Review
#1546537 Review #1546537 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Way they fit
Cons
  • Dirt will not come off
Reason of review
can't get clean

Weathertech review in Lewiston, New York: Received the wrong item, then ripped off

WeatherTech sent me the wrong item, told me to return it. I was never reimbursed for the shipping $40. I was never offered a replacement either. When I wrote and complained they pretty much said too bad...........
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Review
#1625017 Review #1625017 is a subjective opinion of poster.
Product
Weathertech Seat Protector

Weathertech review: Poor fit passenger floor mat

1.3
Details
i own a 2014 ford focus. the passenger weather tech mat will not stay in place even with the tech grips, not cut correctly, no satisfaction from customer service even though they say they have a lifetime warranty, do not buy not worth the high price, junk
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Review
#1562213 Review #1562213 is a subjective opinion of poster.
Cons
  • Customer service response
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Weathertech review: Watch for warranty

1.6
Details
Weathertech review - Watch for warranty
Company says they stand behind product but I am on my second replacement product and still issues. When contacting they only give 1 replacement lifetime. Horrible customer service. The floor mats warp and they tell you to turn it upside down to get the shape back. Definitely not worth the money
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Review
#1537773 Review #1537773 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
1.6
Details
I ordered mats based on their description which says they would provide carpet grommets if the one in your car was broken or non existent. That’s the only reason I ordered them. Well first they didn’t provide them in the box and when I called the “customer service “...
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Review
#1546367 Review #1546367 is a subjective opinion of poster.

Weathertech review: Screwed on returns

First you pay to ship the product. But if you are unhappy with the product you are forced to pay to return the item as well. Total product cost 160. Cost to ship 90 dollars. Do not return any items just forced to lose money either way.
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Review
#1589008 Review #1589008 is a subjective opinion of poster.
Product
Weathertech Floor Liner
Cons
  • Poor product for my vehicle
  • Disappointing with regards to shipping policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$89
Preferred solution
Full refund
Tags
  • Cargo Liner
1.3
Details
I ordered front liners for my BMW. When I received them I watched the install video to make sure I installed them correctly. The video states that you should first verify the numbers on the liners to make sure you received the correct liner. The passenger liner number...
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Review
#1543154 Review #1543154 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech review: Return Shipping

2.3
Details
Disabled Veteran, ordered floor mats for my chevy Cruze online. Got them as promised went to install and didn't fit. I called customer service, explained... they said you did t check limited when you ordered, its your fault. So I asked if they will send a return label. I was told that i have to pay for it myself. I went to ship back... Got charged $54 to send back.. I originally got charge $18 to have them shipped to me thur weathertech. Im so angry, i called back to completely cancel my order because of the amount i ended up paying for all the shipping when the order only was $109. The lady said she would have sent me a label and not charged me...WTF.. i didnt get her the first time..I WILL NEVER order anything from weathertech again!!
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Review
#1544877 Review #1544877 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat