WeatherTech
Reviews and Complaints
They suck
User's recommendation: *** no
I got screwed with custom duty charges
- Good quality and fit
- Misleading order information
- Does not clean well
Preferred solution: Price reduction
User's recommendation: If you are from Europe, buy somewhere else
My complaint is about the attitude of customer service.
- Not worth the time
Preferred solution: Fire the customer service rep for being unprofessional and a robot
User's recommendation: Don't waist your time contacting them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct not to specification as advertised
- Customer service seemed concerned
- Will never purchase your products again
Preferred solution: Full refund
User's recommendation: go to walmart, they are the same cheap products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't assume their customer service is made in America
- Excellent product
- No response from customer service
Preferred solution: Send me the correct passinger side floor mat for a 2018 F-150.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't buy
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not purchase the extended arm
Preferred solution: Fix the problem you are better than this
DONT BUY TOO EXSPENSIVE COMPANY TRIES TO SELL OTHER SERVICES AND PEODUCTS TOO BUY ASKING IF YOUR OVER 50...
- Made in usa
- Cheapest most money for chinas quality
Preferred solution: get back to the consumer is right because they are the ones using your products
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Verified ReviewerDon't buy from them
Added the first email I sent to them and the updated one. Also tweeted at them but they don't monitor things there - only on pissedconsumer
- Company too big for their britches
Preferred solution: Deliver product or service ordered
Buy from other companys, wearhertech going under, takes money, no product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO They will not respond. Ordered phone holder 45 days ago. Nothing.
They finally contacted me and said there was an issue with my card. They could have said that instead of "order in progress." I had a login account with WeatherTech so they could have contacted me. Got email and phone call, very nice guy, said they would give me 20%...
Track my order keeps saying "In Progress." Call and there are 250 callers ahead of me. They never get to me. When I get to like 150 or so, I get disconnected.
I have emailed them. Nothing.
- Never got product extremely poor customer service
Preferred solution: Deliver product or service ordered
Do not buy
Preferred solution: I will keep the mat but will not purchase again
Don't think I would do this again.
Preferred solution: Let the company propose a solution
Watch out for poor customer support
- Good website
- Well advertised
- Poor customer service
- Long on-hold times for customer support
- Incomplete deliveries
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere must be a way a class action law suit can be filed against Weather Tech . I have given up on getting any satisfaction or refund. Right now i would just like to put them out of business,
Preferred solution: Full refund
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I called looking to buy a cup holder part that broke. I was told they don't see parts.
I'd have to buy a whole new one . Customer service doesn't exist