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1.6
Details
Placed order for cup phone, which was supposed to be in stock. Web site never updated with shipping or tracking information over a week later. No communications or updates.
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2 comments
Anonymous
#1807608

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

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Review
#1747527 Review #1747527 is a subjective opinion of poster.
Pros
  • Product is usually of good quality
Cons
  • Takes forever to receive item
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not use them | Weathertech review

I ordered a cup phone and are trying to return it. I have sent an email every day since Christmas (7) I have called every day since Christmas ( at least 10 times). The computer says Im 95th person -215 person in line, depending when I call. Horrible !
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1 comment
Anonymous
#1807611

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1747464 Review #1747464 is a subjective opinion of poster.
Cons
  • Bad customer service
  • No one will contact me
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

Donot Buy | Weathertech review from Oak Harbor, Washington

1.2
Details
This company evidently has a policy of ignoring those that complain. they produce third world products and will not allow them to be returned form a refund. The best thing is to order from a reliable company with quality products. this product , Seat Protectors, are made so poorly that they hang off the seat like a poorly tailored suit. There is also no covering for the headrest, I guess they feel that this is one part of the seat that doesn.t need protection. High price and poorly produced, that is weathertech.
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1 comment
Anonymous
#1807613

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com with your order # so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1747215 Review #1747215 is a subjective opinion of poster.
Product
Weathertech Seat Protector
1.0
Details
Ordered 3 items on Dec. 20th, 2019. Got an email order confirmation, then got an email with a Fed Ex tracking number. The order showed up ok, but it was only 1 of the 3 items I ordered. Now I have no idea where the rest of my items are, if they were lost by Fed Ex, or...
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3 comments
Anonymous
#1807778

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

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Review
#1746874 Review #1746874 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Products
Cons
  • No one will contact me
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Package hasn't been delivered | Weathertech review from Chicago, Illinois

I still havent got my package
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1 comment
Anonymous
#1807785

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1746382 Review #1746382 is a subjective opinion of poster.

Good product possible odor | Weathertech review from Snohomish, Washington

3.8
Details
Floor mats fit my car perfectly. I now have a strange smell in my car. Not sure it is from the floor mats. I took them inside to adjust to the temp because my wife left them in her car before Christmas and it was cold out. I did not notice a smell in the house when I took them out of the box. Was wondering if anybody has had a similar experience.
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1 comment
Anonymous
#1807846

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1745841 Review #1745841 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Exactly as described/ advertised

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Msdonna57@hotmail.com | Weathertech review

Msdonna57@hotmail.com - Weathertech review
Msdonna57@hotmail.com - Weathertech review
I have weather tech pads in my front and they rolled up they are filthy I have tried washing s cubing them and nothing helps them they are horrible please advise me
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1 comment
Anonymous
#1807946

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com your order # so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1745109 Review #1745109 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Fit as advertised
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Trunk Liner

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not buy from it. | Weathertech review

None of the floor liners fit my car. Either the connection holes are misplaced or missing altogether. The back liners are too small. Weathertech requires a return authorization obtained by telephone or it will not accept a return. And guess what-you cannot call them. They have a continuous recording that says that you have over 200 people ahead of you. They are either incompetent or dishonest.
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1 comment
Anonymous
#1807963

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1744774 Review #1744774 is a subjective opinion of poster.
Product
Weathertech Floor Liner
Reason of review
Return, Exchange or Cancellation Policy
Loss
$214
Preferred solution
Deliver product or service ordered
Tags
  • None Of The Mats Fit Cannot Tele
  • Lines Are Always Busy
I placed an order and tried using their website to track the order. All It said was that I would be contacted when the item would be shipped. Days went by with the same message. I decided to call them only to be the 237th person in line to be heard. I hung up and...
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2 comments
Anonymous
#1807988

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

View more comments
Review
#1744698 Review #1744698 is a subjective opinion of poster.
Reason of review
Poor customer service
1.8
Details
Got a CupFone for Christmas and it is missing the key part that allows you to adjust the cup size. Good luck contacting or getting a reply from the customer service dept. Two e-mails, no answer. Try calling and you get 'there are 270 calls ahead of you'. The product is...
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4 comments
Anonymous
#1808016

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

View more comments
Review
#1744270 Review #1744270 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Good produts in the past
Cons
  • Missing parts now
Reason of review
Poor customer service
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • Cupfone