WeatherTech
Reviews and Complaints
Wore out
Preferred solution: Thicker mats
User's recommendation: Maybe if I was trying to cover up some bad wear prior to selling car,otherwise I would not buy this brand.
Applying for a job
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Verified ReviewerThe truck bed liner doesn’t fit right in the front left corner (not made right
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy
Applying for a job and didn't get it
- Product looks good
- Item not as advertised
Preferred solution: Nothing
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Verified ReviewerPoor product design and Customer service.
Preferred solution: Let the company propose a solution
User's recommendation: Not to use
Where's my item
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Verified ReviewerPoor warranty support
no contact at this time.
Preferred solution: Let the company propose a solution
User's recommendation: look at alternatives before paying top dollar for these mats.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect fitment of window deflectors for 2008 Honda
Hi, I have just received my second set of rear door deflectors for a 2008 Honda Fit. I returned the first set where I purchased them, at a local Autozone here in Hawaii, because the deflectors appear to be too long in length to not let them be installed in the window channel without them bowing out so much that they then won't fit across the top.
And the angle of the ends do not match up well with the window vertical side rails. (See photos of fitting the second set with attachment tape still in place.) The first time around I called Weathertech and confirmed with your associate that the part numbers were correct as shown by the part number on the plastic bag packaging and the bill of lading. ( #71429 for the rear doors, lite tint).
I returned them through Autozone, and received another set, same #, same car etc, and these do not fit either for the same reason, if not worse. It appears that the seen parts of the deflector look pretty close to correct, but that the edges that go in the channel ( with the stick tape) are too long on either end, as if a standard edge was slapped on to the design of the seen part of the deflector.
I have attached photos of the second attempted install showing the misfit that would help correct the design.
Strangely enough, with the original order I also had purchased the front doors set, and they fit perfectly in the same car, and they are a much more complicated design. I am otherwise a fan of WeatherTech's products, if there is anything I can do to help to correct this please let me know.
Hundreds of thousands of FIts have been sold in the US alone, so I would guess that there is a good market for the correct deflectors.Regards,Brian K.
PS. If I don't hear from WeatherTech by next week regarding this then I will probably just try to modify the parts, knowing that I would probably void the warranty.
Preferred solution: Deliver product or service ordered
User's recommendation: Great deflectors when they fit.
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Verified ReviewerMaterial not received
Preferred solution: Deliver product or service ordered
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Verified ReviewerVery dissatisfied with the return policy, not acceptable.
Preferred solution: A RETURN LABEL FOR THE PRODUCT
User's recommendation: BUY SOMEWHERE ELSE.
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Verified ReviewerCustomer Service
- Great product
- Terrible customer service
Preferred solution: You need a loyalty program, and training on the word HUMILITY
User's recommendation: Great product, HORRIBLE customer service.
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Verified ReviewerResolved: MATS DO NOT FIT / APPEAR WARPED
Company fixed the issue and I have been provided with product replacement. After waiting for my turn behind 348 calls on hold, a real person answered the phone and offered to replace my mats with ones of softer plastic..
- Protection
- Product description
- Affordable product
- Issue with customer service
- Terrible customer service
Preferred solution: Let the company propose a solution
Displeasure
Preferred solution: remove ads from Ingraham Angle
User's recommendation: Don't buy Weathertech products until they cancel ads on Ingraham's show!
Weather tech floor and cargo mats for Corvette 2017 C7
User's recommendation: I had a very good customer service experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUgly mats after use
- Defective floor liner
- Does not clean well
- Customer service response
Preferred solution: Full refund
User's recommendation: Avoid this expensive overpriced product
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