Knoxville, Tennessee
Not resolved

I recently purchased custom floor mats for my 09 Pilot WeatherTech that fit perfectly so I then purchased window deflectors. The installer attempted to install today and could not guarantee install because the plastic is too thick and it triggers the auto safety feature on the windows.

He showed me the problem so it's not like I took his word. I just called WeatherTech for instructions on how to return product because it would not fit my vehicle.

"William" said my shipping cost of $15.00 would NOT be refunded because the deflector DID fit & I just chose not to have them installed. I will not do business with WeatherTech again.

Product or Service Mentioned: Weathertech Window Deflector.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Full refund.

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