145 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.7

I ordered the tan floor mats for my 2015 Altima from the website, they looked like a perfect match. I received my floor mats yesterday 02/22/18 and they weren't even close to the picture on the website, to add insult to injury the picture on the package was a different color.

Contacted Weathertech and they told me "on-screen or ad color representations may appear slightly different as a result of studio lighting, variance in monitor calibrations, or magazine print quality".Thanks for the concern and compassion Weathertech, they also sent me a link to the return policy, where I also found out that I have to pay return shipping. I just feel like when you pay that much for a product you should get a little better service.

Just gonna use them and move on from this company, I guess I am lucky just bought 2 mats. LESSON LEARNED

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: not sure, can't return them already in the car..

WeatherTech Cons: Color of product and customer service response.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

WeatherTech Reviews

  1. 208 reviews
  2. 93 reviews
  3. 54 reviews
  4. 34 reviews
  5. 29 reviews
WeatherTech reviews