WeatherTech - Different color on website
I ordered the tan floor mats for my 2015 Altima from the website, they looked like a perfect match. I received my floor mats yesterday 02/22/18 and they weren't even close to the picture on the website, to add insult to injury the picture on the package was a different color.
Contacted Weathertech and they told me "on-screen or ad color representations may appear slightly different as a result of studio lighting, variance in monitor calibrations, or magazine print quality".Thanks for the concern and compassion Weathertech, they also sent me a link to the return policy, where I also found out that I have to pay return shipping. I just feel like when you pay that much for a product you should get a little better service.
Just gonna use them and move on from this company, I guess I am lucky just bought 2 mats. LESSON LEARNED
Reason of review: Poor customer service.
Monetary Loss: $70.
Preferred solution: not sure, can't return them already in the car..
WeatherTech Cons: Color of product and customer service response.
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