Not resolved
1.8
Details
0 comments

I ordered 2 sets of floor mats for two vehicles. Decided that we only needed one, so was going to send one back and keep one.

When I go to put them in my car, their “lazer measured” mats don’t fit my car, even though I selected the correct make, model, and year of my car. $200+ for a set of floor mats that don’t fit and $18 shipping? Yeah, not worth it. I contacted the company and they were helpful until I politely confronted them as to if I’m ordering these expensive floor mats, shouldn’t they fit no problem?

And the fact that I just spent $18 on shipping and won’t even get it back? If I’m spending $400 on two sets, shouldn’t shipping be free at that point? After that, haven’t heard back in about a week.

Bottom line, fast shipping, although I wish they had cheaper shipping options cause I didn’t even need it as quick as they sent it. But awful customer service, wouldn’t recommend to anyone after this experience.

Product or Service Mentioned: Weathertech Auto Floor Mat.

Reason of review: Not as described/ advertised.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Weathertech Reviews

  1. 122 reviews
  2. 75 reviews
  3. 43 reviews
  4. 20 reviews
  5. 14 reviews
Weathertech reviews