Not resolved

Update by user May 29, 2019

05/04/2019 WeatherTech refunding ONLY $216.45 NOT the entire costs of initial purchase and 2 returns. DO NOT EVER PURCHASE FROM THIS COMPANY - you WILL regret it.

Original review posted by user Apr 29, 2019

My 2018 Dodge Durango has tabs placed on the floor by the manufacturer for the two front seat mats. The mats received do not fit those tabs.

The mats' that I received-tabs holes are further apart than my car floor.

I called and explained AND sent photos AND returned the mats within 2 hours of the phone call.

The representative that I spoke with the second time (my first call dropped) left me a message (after my return from FedEx to return the mats) stating I had the mats on the wrong side, which is INCORRECT as the tabs will not line up on he CORRECT SIDES which I had placed them originally nonetheless reverse each one. The distance between the left side driver mat is less than the right side passenger mat. Therefore, I DID have them placed correctly. What they sent was totally the WRONG mats for my car.

Debra Jordan

Cell 817-691-2750

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Full refund.

Weathertech Cons: 2 front floor mats do not fit my car, Floor mats set are not made for my car.

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Michelle R

That is exactly how they fit my 2012 Cadillac SRX. Not at all the laser fit that they promise on the commercials. At least they are consistent.


So I read your review and am like, wow that’s sucks. But then I look at your pictures and when compared to their picking their website you indeed installed them on the wrong side. So I hope you correct your error.


You have installed them on the wrong side. You're lucky they refunded you any money since they tried to explain to you that you put them in wrong but you wouldn't listen. This review should be removed since her complaint is the result of user error.

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