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My wife brought a set of weather tech flooring and needed to return them, waited hour 1/2 for service the return policy was terrible, they dont send your return label over the computer, it has to be mailed and its been two weeks and still no label, its happening right now trying to call and halfway through the wait on the phone it keeps on hanging up then I have to start over again with over two hundred calls, this is ridiculous.

Product or Service Mentioned: Weathertech Floor Liner.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

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Anonymous
#1807269

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

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