1021 Monterey Salinas Hwy, Salinas, CA 93908, USA
Not resolved

Our Weathertech liners have worked great and recently, it appeared the area of the liner under the gas pedal (Lexus RX350) was beginning to touch the side of mat; causing potential interference when accelerating.

I called last week and spoke with Customer Service agent,Sulema Villafuerte. After a brief conversation and a few photos I sent to her via email, a new pair of floor liners was ordered and swiftly received. Threw out the old pair - easy install. The new ones arrived within 3 days or so.

Thank you Weathertech for making a great product. Could not be more pleased. Keeps carpets and car clean and dry!

Their phone Number is easy to find on the web - they had accurate records of our original order so replacement was not a problem. Lifetime warranty I believe.

Weathertech Pros: Problem solved.

  • Floor Mats
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