Our Weathertech liners have worked great and recently, it appeared the area of the liner under the gas pedal (Lexus RX350) was beginning to touch the side of mat; causing potential interference when accelerating.
I called last week and spoke with Customer Service agent,Sulema Villafuerte. After a brief conversation and a few photos I sent to her via email, a new pair of floor liners was ordered and swiftly received. Threw out the old pair - easy install. The new ones arrived within 3 days or so.
Thank you Weathertech for making a great product. Could not be more pleased. Keeps carpets and car clean and dry!
Their phone Number is easy to find on the web - they had accurate records of our original order so replacement was not a problem. Lifetime warranty I believe.
Weathertech Pros: Problem solved.