State: Illinois City: Bolingbrook Clear all filters (23 of 360 reviews match)
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3.7
Details
Weathertech review - Custom fit?
Weathertech review - Custom fit?
Weathertech review - Custom fit?
The company claims the liners are a custom fit, so why is there an inch and a half gap between the trunk/gas release lever and the mat on the driver side? Why this matters, your feet cross over this spot when you get in and out of the car. After sending photos and...
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Review
#1449980 Review #1449980 is a subjective opinion of poster.
Pros
  • Rear seat and front passenger liners were a good fit
Cons
  • No images of selected liners shown installed in car
3.0
Details
Weathertech review - Their measurements don’t work
Ordered a pair of front floormat‘s, for Alpha Romero 2018 Silvio, passenger-side front does not fit correctly 3 inches short on the top. When you sit in the car you could see under the floorboard where your Your feet go ! needed to cover another 12 x 4” to give it a...
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Review
#1403494 Review #1403494 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Someone to fix my problem
Reason of review
Damaged or defective
Loss
$125
5.0
Details
I placed an order for two products; weather floor liners and a cleaning product as part of one order. Surprise, the order confirmation had a single line item for shipping and handling which I thought was high. The floor liners were delivered without the cleaning...
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1 comment
Anonymous
#1603200

Reviewer seems to be illiterate. Some comments difficult to decipher.

Review
#1400579 Review #1400579 is a subjective opinion of poster.
Service
Weathertech Shipping Service
Pros
  • Disappointing with regards to shipping policy
Cons
  • Disappointing with regards to shipping policy
Reason of review
Hidden shipping costs
Loss
$8
Preferred solution
I was able to get a representative to refund the second delivery charge.
1.0
Details
I contacted WeatherTech to get a warranty replacement on my (44359-1-2) FloorLiner, Front/Rear, Black floor mats. They refuse to honor their Lifetime Warranty and I'm not dead yet! I bought Weathertech floor mats from Amazon and they began to curl within days....
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Review
#1392342 Review #1392342 is a subjective opinion of poster.
Cons
  • Quality of product
Reason of review
Warranty issue
Loss
$159
Preferred solution
Let the company propose a solution
Tags
  • Car Floor Liners
Purchase a set of Air Deflectors for a 2018 Kia Soul at a cost of $121.90. Upon arrival I immediately noticed there was no adhesive strips on the deflectors for in-channel installation on the front. The rear deflectors went on with metal clips and held just fine. After...
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Review
#1349195 Review #1349195 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Would like to see this corrected on this make and model of car
2.8
Details
I ordered WeatherTech mats for our new 2018 SUV. The rear mats in original equipment had floor locks to hold the mats securely in place. The WeatherTech mats do not have them and as a results there is a slight bulge where the posts in floor are underneath. I notified...
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Review
#1343498 Review #1343498 is a subjective opinion of poster.
Pros
  • Quality of mats
Cons
  • Fit of mats to vehicle
Tags
  • Car Floor Liners
3.8
Details
Weathertech review - Totally Disappointed at Customer Service
Weathertech review - Totally Disappointed at Customer Service

Update by user Jun 17, 2018

After two attempts at a response. I did get a repy from a very nice person, who went above and beyond my request to send a new window vent at my expense, and sent me a whole new set at no charge.

Original review posted by user May 23, 2018

I have been a repeat customer of floor mats, window deflectors, and...
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2 comments
Anonymous
#1490616

Have you considered submitting another e-mail or better yet calling their 800 number? You are more likely to get a solution to your problem doing that than posting a complaint on a web site not related to the company.

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Resolved
Review
#1262797 Review #1262797 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Pros
  • Overall craftsmanship
Cons
  • No response from customer service
Reason of review
Poor customer service
Loss
$59
Preferred solution
Let the company propose a solution
1.0
Details
I contacted Weathertech Customer Care only to realized I had to help pay for their mistake. I ordered a bug guard for my 2018 Tahoe they said fit 2015-18 Tahoes. The hood was changed in 2018 and it did not fit at all. I was reimbursed for the part but not the $20...
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Review
#1261688 Review #1261688 is a subjective opinion of poster.
Service
Weathertech Customer Care
Cons
  • Custmer care
Reason of review
Poor customer service
Loss
$25
Tags
  • 2018 Tahoe
2.6
Details
Called customer service to return product They gave me a RA number and address to send it back However the cost of shipping it back was to be paid by myself and they would credit me for my purchase when it arrived to them Shipping costs were between $77 to $135 from...
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Review
#1193929 Review #1193929 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Product
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy

Contact Weathertech Customer Service

Website:
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

Weathertech Products and Services Reviews

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Latest Question

Weathertech Questions

Weathertech review in Bolingbrook, Illinois: Rear window visor had bad fit and fell out ,lost on road

Glue didn't hold visor fell out somewhere on the highway!
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Review
#1190356 Review #1190356 is a subjective opinion of poster.
Product
Car Deflector
Reason of review
Bad quality