State: Illinois Product: Weathertech Customer Care Clear all filters (4 of 23 reviews match)
filters
State:
City:
Show
Product:
1.0
Details
I contacted Weathertech Customer Care only to realized I had to help pay for their mistake. I ordered a bug guard for my 2018 Tahoe they said fit 2015-18 Tahoes. The hood was changed in 2018 and it did not fit at all. I was reimbursed for the part but not the $20...
View full review
Review
#1261688 Review #1261688 is a subjective opinion of poster.
Service
Weathertech Customer Care
Cons
  • Custmer care
Reason of review
Poor customer service
Loss
$25
Tags
  • 2018 Tahoe
2.6
Details
Called customer service to return product They gave me a RA number and address to send it back However the cost of shipping it back was to be paid by myself and they would credit me for my purchase when it arrived to them Shipping costs were between $77 to $135 from all available shippers My product was $59.95 so I would lose a lot of money to ship it back all due to the size of their box Most reputable companies give you a RA slip that pays for the return shipping, not WeatherTech...
View full review
Review
#1193929 Review #1193929 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Product
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
When asked about any possible discount for government purchases, I was told there was a 5% discount for government and municipalities.Purchases had to made via a government card to prevent fraud and thankfully, that is my only option anyway. When our purchasing agent...
View full review
Review
#1007851 Review #1007851 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Quality of product and made in the usa
Cons
  • Customer service is horendous place your order online
Reason of review
Poor customer service
4.2
Details
After spending upwards of $600.00 on several sets for mutiple vehicles I finally ran into a problem.The product offered is second to none but the customer service and polices after the investment leave a lot to be desired. Long story short someone decided they needed...
View full review
Review
#976067 Review #976067 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Pruduct
Cons
  • Customer service
Reason of review
Poor customer service

Contact Weathertech Customer Service

Website:
www.weathertech.com
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

Weathertech Reviews

  1. 90 reviews
  2. 63 reviews
  3. 38 reviews
  4. 15 reviews
  5. 14 reviews
Weathertech reviews