Not resolved

I bought these for my new Cadillac. Fit was a bit off on drivers side but was able to refit with the customer service help.

Then I tried to clean them. They get wet they get soapy but it is the first product I ever saw that created a non removable dirt stain. The dirt is just regular city living dirt not out back or on a farm. It’s also a Cadillac so not a construction truck.

I have used the weathertech mat cleaner and the protector. Nothing but a dirt stain remains. I wet the mat then sprayed the foam scrubbed the mat with a medium bristled brush and rinced. Looked like new.....then they dried.

Once dried the mats looked just as bad as before I started. So far customer service has not done much other than have me send them pictures.

Product or Service Mentioned: Weathertech Auto Floor Mat.

Reason of review: Stains.

Monetary Loss: $400.

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