Syracuse, New York
Not resolved
2.3
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I ordered the all weather floor mats that were supposedly specifically made for my vehicle. When they arrived and I tried to put them in, they were at two inches off from where the floor hook was supposed to fit into the opening in the mat.

This is the second product I've ordered from WeatherTech that was supposedly made for my specific vehicle, which did not fit.

The first was the window rain shades. In each case I got an argument from customer service people who said "it must fit because it is made specifically for your vehicle."

I will never order anything from WeatherTech again.

Product or Service Mentioned: Weathertech Auto Floor Mat.

Reason of review: Not as described/ advertised.

Monetary Loss: $69.

Preferred solution: Price reduction.

Weathertech Cons: Product simply not as advertised.

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