841 Remington Blvd, Bolingbrook, IL 60440, USA
Not resolved

I contacted Weathertech Customer Care only to realized I had to help pay for their mistake. I ordered a bug guard for my 2018 Tahoe they said fit 2015-18 Tahoes.

The hood was changed in 2018 and it did not fit at all. I was reimbursed for the part but not the $20 shipping, all the time it took trying to fit it up and all the gas returning this item 12 miles to Fed X.

I'm out at least $25 for their mistake and they don't care and I got nothing but grief for my time and money. Apparently, they never make any mistakes...their customers make all the mistakes by ordering from them.

Product or Service Mentioned: Weathertech Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $25.

Weathertech Cons: Custmer care.

  • 2018 Tahoe
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