After spending upwards of $600.00 on several sets for mutiple vehicles I finally ran into a problem. The product offered is second to none but the customer service and polices after the investment leave a lot to be desired.
Long story short someone decided they needed my passenger mat more then I. After speaking with two service reps. the answer I was given was, that after spending top dollar for an excellent product, they would not allow me to purchase an individual mat to replace the one taken. I was also told that I should search ebay or craigslist.
This coming from a multi million dollar corporation? Amercian made? What about about what has made american products great? The customer service.
Not with weather tech. Very disappointed
Product or Service Mentioned: Weathertech Customer Care.
Reason of review: Poor customer service.
Weathertech Pros: Pruduct.
Weathertech Cons: Customer service.