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Was sent the wrong floor mats

2.8
WeatherTech - Was sent the wrong floor mats
I was ordered a gift for my birthday a set of weather tech floor mats for my 2015 Toyota tundra crew Max however they sent me weather tech floor mats for a 2022 Ford Explorer three rows not what ordered. I will continue to leave bad reviews until they make it right They are sitting in an open boxes oh and will not work nor are compatible with my Toyota Tundra,customer service agent said nothing they could do for me

User's recommendation: They are sitting in an open boxes oh and will not work nor are compatible with my Toyota tundra.

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#2311311

They are such a sorry company. It is a shame a company acts like this and they could care a less.

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ID
#4331185 Review #4331185 is a subjective opinion of poster.
Location
Venice, Florida

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Verified Reviewer New Reviewer

Don't waste your money. Terrible experience cheap product

1.0
WeatherTech - Don't waste your money. Terrible experience cheap product
I purchased front and rear mats for my Tundra, had to return them because received the wrong mats, then it took over a month to get the right mats shipped to me. Once I received the "correct" mats I only received the rear mats and they were delivered to the wrong...
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#4406790 Review #4406790 is a subjective opinion of poster.
Location
Brownwood, Texas
Pros
  • Supposedly american made
Cons
  • Took a month to get my product
  • Didnt fit
  • Cheap product
Loss
$235
Preferred solution
Warn other people about this terrible product and company
New Reviewer

Broken clips holding floor mats

Broken clips called on phone customer support took care of my problems new one on the way thanks dave

User's recommendation: Do the same keep it simple.

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#4335728 Review #4335728 is a subjective opinion of poster.
Location
Bellevue, Washington

Return item

$25 charge for shipping costs on a plastic hood protector item cost about $75. Box was never opened.

User's recommendation: Returns are not free!

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#4303129 Review #4303129 is a subjective opinion of poster.
Location
Middletown, Ohio

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Verified Reviewer New Reviewer

These mats do not wear well

1.0
What is floor liners? Got him a few weeks ago and the scuff. I wear rubber soul driving shoes, so that shouldnt happen. Customer service rep told me they dont take things back but after a while, she said, take pictures and send them to her. Shell see if she can get...
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#4301762 Review #4301762 is a subjective opinion of poster.
Location
Ocala, Florida

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Verified Reviewer New Reviewer

Floor mats didn’t fit flush

Brian told me to look under the mat and read him the number and I had them flipped in the wrong position. Im glad you have a customer service number to help retards like me!

User's recommendation: Call for any reason if you’re having a problem.

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#4297182 Review #4297182 is a subjective opinion of poster.
Pros
  • Good customer service
Preferred solution
My concerns were handled quickly

Need a phone call please 917-335-****

4.0
Need to speak to someone cut the crap please call me hhhhh clxggoycyc hcogxoxogx lbxlhxhhxhch bcclhhchvhch back fuchs my hclgohclgx clxglhcocyp clufpufoyfoyfoyof hcljcpjcphc
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#4275655 Review #4275655 is a subjective opinion of poster.
Location
Columbus, Ohio

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Verified Reviewer New Reviewer

Christmas present

1.4
I got a cup phone for Christmas. I was excited and specifically asked for a WeatherTech and not a cheap knock off. I go to put my iPhone X in it and it wont fit. My phone does have an OtterBox but I think everybody who has an expensive phone these days has some kind of case on it. Why would they not make this product to fit any size phone and case. It also just seems chintzy. I was expecting a little more from an American made product. I guess thats why its so expensive. You might as well buy the Chinese junk and replace it for half the price when it breaks.
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#4247733 Review #4247733 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Make sure a part fits

I have a Mitsubishi Mighty Max 1994 , sometime ago I bought the side windows air deflectors , it appears I was sent the wrong part , how do I correctly order the correct part ?
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#4246712 Review #4246712 is a subjective opinion of poster.
Pros
  • I think your company makes high quality product
Preferred solution
Air deflectors for 1994 Mitsubishi Mighty Max pickup.

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New Reviewer

I thought I didn't receive my product, the shipment was stopped.

4.3
I canceled my order and it said it was delivered but the stopped the shipment. I called the company and they explained everything to me.
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#4226800 Review #4226800 is a subjective opinion of poster.
Location
Fairview, New Jersey
New Reviewer

Customer service issues

Cannot reach customer service, call fails when I try inputting dept I need. No problem yesterday 12-15-22 when I called to place my order. I have not received a confirmation notice and agent took all my payment info. 951-757-****
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#4222102 Review #4222102 is a subjective opinion of poster.
Location
Lake Elsinore, California
New Reviewer

Cannot reach customer service for help with order.

Cannot get ahold of anyone regarding my order. The message line keeps cutting off and hangs up on me.
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#4222074 Review #4222074 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Do not fit properly

The drivers side sticks out to where I catch my foot on it when I get into the car. It is a 2022 Honda CR-V with only 2900 Miles on it. I have tried everything to fix it but it will not stay put. I have tried to tape it down but it will not stay down.

User's recommendation: no recommendation.

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#4060217 Review #4060217 is a subjective opinion of poster.
Pros
  • First set was good
Cons
  • This set sucks
Preferred solution
A new Drivers side Mat

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Verified Reviewer New Reviewer

Poorly designed, Poor customer service and no warranty support

1.0
WeatherTech - Poorly designed, Poor customer service and no warranty support
The WeatherTech sunshade for my vehicle's windshield was flawed, customer service is the worse to deal with and they don't want to stand behind their warranty. On the installation, I discovered that the sunshade did not meet the top of my windshield. Therefore, it...
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#4040525 Review #4040525 is a subjective opinion of poster.
Cons
  • Poor customer service and no warranty support
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Horrible customer Service

2.3
Ordered floor mats after speaking to a representative. Mats did not fit the car. told the sales person several times the year, make and model. Called to ask for a return and was greeted by a very rude person who was arguing with me that the mats do fit. I said that i have a photo showing that the mats do not fit and she continued to argue with me. Would NEVER purchase from this company. NEVER !!

User's recommendation: Do not purchase.

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#4010386 Review #4010386 is a subjective opinion of poster.
Location
Point Pleasant, New Jersey

Dissatisfied

1.6
Purchased floor liners pet cover pet separator total price 704.00 pet cover does not fit properly moves all over the place more hair on the seat than the cover hard to clean should have kept my Costco cover 39.00$ versus this one 229.00$ mats looked like they were already used dirty and marked lol lesson learned

User's recommendation: Stay away.

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#3823103 Review #3823103 is a subjective opinion of poster.
Location
Etobicoke, Ontario

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