This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Like the Van products...BUT... | Weathertech review

4.0
Details
Like the Van products...BUT... - Weathertech review
...We own a 2017 Chrsyler Pacifica... and have the front mats, middle row/back row mat combination, and the cargo mat... ...the middle row mat on the right sliding door side is curling up about 1"and will not lay down...and, yet the left sliding door side mat lays nice and flat... ...all other mats fit and work as they were designed... ...our van is only used by us, the owners...we take good care of it... ...how do we fix this problem? It is some what of a safety problem getting in and out of the van...we are "senior" citizens for your information...
View full review
1 comment
Anonymous
#1809209

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager here at WeatherTech. I see your photo and would like to get you a warranty replacement sent out ASAP.

Can you email me your information at del@weathertech.com so I can have a rep get you taken care of? I look forward to hearing from you.

Review
#1763581 Review #1763581 is a subjective opinion of poster.
Pros
  • Mats serve a great purpose
Reason of review
Damaged or defective
Preferred solution
Lifetime warrenty replacement

Go somewhere else | Weathertech review from Albuquerque, New Mexico

2.4
Details
Go somewhere else - Weathertech review
Awful customer service. My wife purchased floor liners and a cargo liner for my BMW X5 and while the front liners work great, the cargo liner isnt even close. Been trying to contact customer service for two weeks now and the only response Ive gotten to this point is trim to fit. I thought these things were supposed to be laser measured. Extremely dissatisfied.
View full review
1 comment
Anonymous
#1807299

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com the photos you have?

I see the photo in question and can't see it too well. I know it is a tight fit, so I would like to see if there is something wrong with the liner and replace it Thank you,

Review
#1752696 Review #1752696 is a subjective opinion of poster.
Product
Weathertech Floor Liner
2.7
Details
Be aware of horrible smell - Weathertech review
I just received my Weathertech mats today. I ordered 2 sets, one for my Mini Cooper and one for my new Telluride. (see info below) We opened the boxes in the office and immediately the office was overwhelmed with a terrible chemical smell, so bad that we had to put the...
View full review
1 comment
Anonymous
#1807503

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com with your order # so that I can ensure a representative is able to assist you expeditiously? Our items don't smell, so I would have to think there was some sort of intrusion, but we definitely want to help.

You are important to us. Thank you,

Review
#1749149 Review #1749149 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund

Looks terrible | Weathertech review

1.6
Details
Looks terrible - Weathertech review
I have set of black weather tech liners. Wife rarely drives car most times without a passenger. That have no wear but look dirty. For the price you think they could at least look decent by washing them with soap and water. I see people restoring them but that a joke for lightly used mats. They protect carpet only plus.
View full review
1 comment
Anonymous
#1807582

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously? We have a cleaner and protector kit I could work with you on.

You are important to us. Thank you,

Review
#1747599 Review #1747599 is a subjective opinion of poster.
Product
Weathertech Floor Liner
Pros
  • Keep carpet nice
Cons
  • Look terrible
Tags
  • Ugly Mats

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Msdonna57@hotmail.com | Weathertech review

Msdonna57@hotmail.com - Weathertech review
Msdonna57@hotmail.com - Weathertech review
I have weather tech pads in my front and they rolled up they are filthy I have tried washing s cubing them and nothing helps them they are horrible please advise me
View full review
1 comment
Anonymous
#1807946

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com your order # so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1745109 Review #1745109 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Fit as advertised
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Trunk Liner

Not worth the high cost! | Weathertech review

1.3
Details
Not worth the high cost! - Weathertech review
I purchased a set of front and back, laser-measured floor mats for my new 2019 Honda HRV, thinking it is US made and maybe of good quality. As soon as I received it I put them in my car. But I noticed there is an inch of bulge from the sidewall of the front driver side mat. How can this bulge form, when Weathertech says it is laser-measured. The bulge is always rubbing my foot when driving. See the attached pictures. A $30 mat from Walmart would have been a better choice.
View full review
Review
#1704797 Review #1704797 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Ease of install
Cons
  • Quality was lacking
Tags
  • Weathertechfloormats

Matts delaminating | Weathertech review from Minneapolis, Minnesota

Matts delaminating - Weathertech review
Contacted weather tech told them where I purchased the Matt’s,also told them they cannot find my receipt when I purchased them so would like to warrantee them directly with WeatherTech. I was told to go ask for the manager after three for emails I would think they would just want to take care of their product my next truck will not have weather tech!!
View full review
Review
#1680641 Review #1680641 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Return, Exchange or Cancellation Policy

F150 Limited covers the lit up “Limited” floor | Weathertech review from Parkhill, Ontario

F150 Limited covers the lit up “Limited” floor - Weathertech review
Well, that was disappointing. A 72k truck, got the weather tech floor mats to protect it, and it ends up covering part of the lit up floor.
View full review
Review
#1647875 Review #1647875 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Lifetime warranty is a gimmick, no intention to honor | Weathertech review

3.0
Details
Lifetime warranty is a gimmick, no intention to honor - Weathertech review
Ordered floor mats in 2010 from local Toyota dealer who is an authorized reseller. Noticed that driver's side floor mat wore down to holes. Called customer service number to inquire about warranty. They wouldn't even talk to me because I didn't buy from them but from their authorized dealer. I have the receipt but they don't care. The person was rude, no intention to help. If you keep your vechiles for a while don't count on their warranty, it's just a gimmick.
View full review
Review
#1559584 Review #1559584 is a subjective opinion of poster.

Contact Weathertech Customer Service

Website:
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

Weathertech Products and Services Reviews

Compare Weathertech to

Weathertech
Weathertech
984 reviews
2.0
VS
Carid
Carid
984 reviews
1.5
Compare Weathertech vs Carid

Latest Question

Weathertech Questions

Watch for warranty | Weathertech review

1.6
Details
Watch for warranty - Weathertech review
Company says they stand behind product but I am on my second replacement product and still issues. When contacting they only give 1 replacement lifetime. Horrible customer service. The floor mats warp and they tell you to turn it upside down to get the shape back. Definitely not worth the money
View full review
Review
#1537773 Review #1537773 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat