Resolved Weathertech Reviews
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2
ISSUES RESOLVED
360
TOTAL REVIEWS
$23.2K
CLAIMED LOSSES
$252
AVG LOSS
79.3K
PAGE VIEWS
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Cons
- Will never purchase your products again
- Quality or the so called lazar fit
- Poor craftsmanship
Pros
- Ease of install
- Overall craftsmanship
- Good reputation
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Update by user Jun 17, 2018
After two attempts at a response. I did get a repy from a very nice person, who went above and beyond my request to send a new window vent at my expense, and sent me a whole new set at no charge.
Original review posted by user May 23, 2018
I have been a repeat customer of floor mats, window deflectors, and... Resolved
Review
Product
Weathertech Window Deflector
Pros
- Overall craftsmanship
Cons
- No response from customer service
Reason of review
Poor customer service
Loss
$59
Preferred solution
Let the company propose a solution
The website shows a very light grey color floorliner for my honda cr-z that matches the color of the interior trim. Mats color is not as pictured...much darker and makes my seats look dingy. COST ME $48 DOLLARS TO RETURN SHIP! I was going to buy black ones to replace...
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1 comment
Weather tech contacted me and offered to refund my shipping charges if I order another set. Seems like a reasonable offer.
I appreciated their quick response. It must be difficult to match colors in brochures on line and I can empathize with them.
Resolved
Review
Product
Weathertech Floor Liner
Cons
- Color not match photos
- 48 dollar return
Reason of review
Pricing issue
Loss
$50
Preferred solution
Let the company propose a solution
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Have you considered submitting another e-mail or better yet calling their 800 number? You are more likely to get a solution to your problem doing that than posting a complaint on a web site not related to the company.