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Like the Van products...BUT... | Weathertech review

4.0
Details
Like the Van products...BUT... - Weathertech review
...We own a 2017 Chrsyler Pacifica... and have the front mats, middle row/back row mat combination, and the cargo mat... ...the middle row mat on the right sliding door side is curling up about 1"and will not lay down...and, yet the left sliding door side mat lays nice and flat... ...all other mats fit and work as they were designed... ...our van is only used by us, the owners...we take good care of it... ...how do we fix this problem? It is some what of a safety problem getting in and out of the van...we are "senior" citizens for your information...
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1 comment
Anonymous
#1809209

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager here at WeatherTech. I see your photo and would like to get you a warranty replacement sent out ASAP.

Can you email me your information at del@weathertech.com so I can have a rep get you taken care of? I look forward to hearing from you.

Review
#1763581 Review #1763581 is a subjective opinion of poster.
Pros
  • Mats serve a great purpose
Reason of review
Damaged or defective
Preferred solution
Lifetime warrenty replacement
3.9
Details
Trying to get a replacement locking tab. Have been trying for a month but am having no luck. They asked for pictures. I sent. No response. They asked for an order number for mats bought directly from them four years ago. Who keeps order numbers for four years? It is a...
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1 comment
Anonymous
#1807251

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1755122 Review #1755122 is a subjective opinion of poster.
Pros
  • Quality product
Cons
  • Poor customer service
Reason of review
Need replacement lock g tab
Preferred solution
Need replacement locking tab.

Phone doesn't fit cup holder | Weathertech review

4.0
Details
Your desk top phone holder is nice and wide to hold any phone. You cup holder is too small for most phones with cases. Why can't you make the cup phone just as wide as the desk model?
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1 comment
Anonymous
#1807279

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction. Can you kindly email me at del@weathertech.com we have a new CupFone XL that might help with your larger phone Thank you,

Review
#1753540 Review #1753540 is a subjective opinion of poster.
Pros
  • Protection
Cons
  • Fit
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Good product possible odor | Weathertech review from Snohomish, Washington

3.8
Details
Floor mats fit my car perfectly. I now have a strange smell in my car. Not sure it is from the floor mats. I took them inside to adjust to the temp because my wife left them in her car before Christmas and it was cold out. I did not notice a smell in the house when I took them out of the box. Was wondering if anybody has had a similar experience.
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1 comment
Anonymous
#1807846

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1745841 Review #1745841 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Exactly as described/ advertised

Any problem online, call. | Weathertech review from Providence, Rhode Island

4.0
Details
Had problem with shipping address..could not resolve online. Customer service very helpful, completed my order.
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Review
#1727448 Review #1727448 is a subjective opinion of poster.
4.0
Details
The retaining snap ring that holds the liner to the carpet retainer got swept up at a local car wash .. All I need is the retainer and the ring that holds it to the floor liner. I was told they couldn't provide one since they are laser measured. It is covered by a...
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Review
#1622012 Review #1622012 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Quality of mats
  • Great product
Cons
  • No help with a warranty problem
Reason of review
Warranty issue
Loss
$65
Preferred solution
Let the company propose a solution

No mudflaps for my vehicle | Weathertech review

4.0
Details
Just wondering why is it that weathertech does not make their no drill midglaps for my 2008 Chrysler town and country. I was so wanti g to get some so snow would stop kicking up and growing right on the he back of the wheel well. It starts to build rist there too. So why is it that weathertech doesnt offer it for my vehicle?
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Review
#1618944 Review #1618944 is a subjective opinion of poster.
Pros
  • Pruduct
Reason of review
Not available items
Preferred solution
Make mudflapa for my 2008 town and country
3.8
Details
Purchased the floor liners about a month ago and find them impossible to clean hard. I have used a mild detergent, like dawn dish soap and a medium brush but there are still marks on the liners where the dirt was. We do not go in mud or anything close to dirt. Phone...
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1 comment
Anonymous
#1731780

I had the same issue, I use KLIM Vinyl and Rubber Care. They're slippery, much easier to clean, and dirt comes off. Try it out.

Review
#1618057 Review #1618057 is a subjective opinion of poster.
Product
Weathertech Floor Liner
Pros
  • Looked good
Cons
  • Does not clean well
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
3.7
Details
Custom fit? - Weathertech review
Custom fit? - Weathertech review
Custom fit? - Weathertech review
The company claims the liners are a custom fit, so why is there an inch and a half gap between the trunk/gas release lever and the mat on the driver side? Why this matters, your feet cross over this spot when you get in and out of the car. After sending photos and...
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Review
#1449980 Review #1449980 is a subjective opinion of poster.
Pros
  • Rear seat and front passenger liners were a good fit
Cons
  • No images of selected liners shown installed in car

Contact Weathertech Customer Service

Website:
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
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Great floor liners | Weathertech review

3.9
Details
Ordered floor liners for 2011 Mercury Milan. Fit great. I ordered tan but after using them i wish i had just gone with black.
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Review
#1357157 Review #1357157 is a subjective opinion of poster.