I placed an order for two products; weather floor liners and a cleaning product as part of one order.
Surprise, the order confirmation had a single line item for shipping and handling which I thought was high.
The floor liners were delivered without the cleaning product.
I called and was informed that the cleaner would be delivered the next day.
Immediately I had a suspicion that I was being charged for the two delivers under the same order. I was correct.
The game they play is each item has it's own delivery charge.
Not obvious from there website.
So I had an $8.00 delivery charge for a $13.00 product.
Buyer be ware!
I called to complain and after 40 + minutes on the phone with two representatives I was finally able to get them to cancel the lesser shipping charge for the second item.
Product or Service Mentioned: Weathertech Shipping Service.
Reason of review: Hidden shipping costs.
Monetary Loss: $8.
Preferred solution: I was able to get a representative to refund the second delivery charge..
Weathertech Pros: Disappointing with regards to shipping policy.
Weathertech Cons: Disappointing with regards to shipping policy.