Weathertech - Weather tech on 2011 BMW 335i convertible
I bought the WeatherTech digital floor mats for my 2011 BMW 335i convertible.After waiting a few weeks, I received them.
When I tried to install, one of the floor mat hook locations on the passenger side was in the wrong position - about 4 inches too far inboard. I contacted them, and after a lengthy conversation with the customer service rep, I was basically told that "BMW does not always get the floor mat devices (their Velcro pad) in the same position" and I would have to screw their mat hook device into the carpet. So they basically wanted me to punch a hole into my carpet.
I happen to work for a company that makes floor carpet assemblies for several automakers, including BMW.
That information is flat out wrong. It has to be in the same spot every time. They either lied or have no idea what they are talking about. I told them that I wanted to return them, they then expected me to pay to return them.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
- I will not recommend it
What I disliked
- Quality or the so called lazar fit
- Arrogant attitude
- Does not fit
- Gave false information
- Reason of review:
- Bad quality
- Product or service
- Weathertech Floorliner Digitalfit
- Review category
You May Also Like
- "I purchased a used 5.9l dodge ram engine that was advertised on their website picture on a pallet very clean with 70,000 miles(was supposed to be an actual picture..."
- "My issue is with order XXXXXXX placed on 11/11/13. As you can see it has not been delivered in it's entirety, I am awaiting one of the rear shocks. I..."
- "They store had a big sign in their window stating Military Discount. I went to buy some antifreeze from a shelf containing many varieties. I choose the one I wanted..."
- "My husband bought me a Le Vian chocolate and white Diamond band for our anniversary and i have had it less than 2 months. One of the white diamonds has..."
- "Chrysler Capital Auto Leasing refuses to terminate lease dismisses or acknowledge that they failed in Specific Performance on their contract by negating malfunctioning Jeep vehicle problems........ FCA Recall S55/NHSTA 16V-529..."
- "proof is everything.. NANCY TAYLOR IS A DISTURBED INDIVIDUAL WHO IS HIDING BEHIND A SMALL CLEANING BUSINESS .... FROM CONFLICTING STATEMENTS IN HER BUSINESS CHARTER TO FALSE & CONFLICTING STATEMENTS..."
- "I had my counter tops and back splash installed on 11-14-16. When I came home on the first day there was 1 gentlemen working in the kitchen. About 15 min..."
- "Veronica Winona Osterstuck (Also uses the name Veronica Neponsixterstuck) has been arrested for THEFT and was arrested again for BATTERY (DOMESTIC VIOLENCE), then arrested yet again for DUI. This..."
- "The order rejected after got the order confirmation. I requested my friend to order the OTG (BanQ) for iPhone from Lazada Thailand. We got the confirmation for delivery. (the message..."