2.7
Details
Be aware of horrible smell - Weathertech
I just received my Weathertech mats today. I ordered 2 sets, one for my Mini Cooper and one for my new Telluride. (see info below) We opened the boxes in the office and immediately the office was overwhelmed with a terrible chemical smell, so bad that we had to put the...
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1 comment
Anonymous
#1807503

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com with your order # so that I can ensure a representative is able to assist you expeditiously? Our items don't smell, so I would have to think there was some sort of intrusion, but we definitely want to help.

You are important to us. Thank you,

Review
#1749149 Review #1749149 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Msdonna57@hotmail.com | Weathertech

Msdonna57@hotmail.com - Weathertech
Msdonna57@hotmail.com - Weathertech
I have weather tech pads in my front and they rolled up they are filthy I have tried washing s cubing them and nothing helps them they are horrible please advise me
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1 comment
Anonymous
#1807946

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com your order # so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1745109 Review #1745109 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Fit as advertised
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Trunk Liner

Not worth the high cost! | Weathertech

1.3
Details
Not worth the high cost! - Weathertech
I purchased a set of front and back, laser-measured floor mats for my new 2019 Honda HRV, thinking it is US made and maybe of good quality. As soon as I received it I put them in my car. But I noticed there is an inch of bulge from the sidewall of the front driver side mat. How can this bulge form, when Weathertech says it is laser-measured. The bulge is always rubbing my foot when driving. See the attached pictures. A $30 mat from Walmart would have been a better choice.
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Review
#1704797 Review #1704797 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Ease of install
Cons
  • Quality was lacking
Tags
  • Weathertechfloormats

Matts delaminating | Weathertech in Minneapolis, Minnesota

Matts delaminating - Weathertech
Contacted weather tech told them where I purchased the Matt’s,also told them they cannot find my receipt when I purchased them so would like to warrantee them directly with WeatherTech. I was told to go ask for the manager after three for emails I would think they would just want to take care of their product my next truck will not have weather tech!!
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Review
#1680641 Review #1680641 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Return, Exchange or Cancellation Policy

F150 Limited covers the lit up “Limited” floor | Weathertech in Parkhill, Ontario

F150 Limited covers the lit up “Limited” floor - Weathertech
Well, that was disappointing. A 72k truck, got the weather tech floor mats to protect it, and it ends up covering part of the lit up floor.
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Review
#1647875 Review #1647875 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Watch for warranty | Weathertech

1.6
Details
Watch for warranty - Weathertech
Company says they stand behind product but I am on my second replacement product and still issues. When contacting they only give 1 replacement lifetime. Horrible customer service. The floor mats warp and they tell you to turn it upside down to get the shape back. Definitely not worth the money
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Review
#1537773 Review #1537773 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
3.0
Details
Their measurements don’t work - Weathertech
Ordered a pair of front floormat‘s, for Alpha Romero 2018 Silvio, passenger-side front does not fit correctly 3 inches short on the top. When you sit in the car you could see under the floorboard where your Your feet go ! needed to cover another 12 x 4” to give it a...
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Review
#1403494 Review #1403494 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Someone to fix my problem
Reason of review
Damaged or defective
Loss
$125
2.3
Details
Killer trim - Weathertech
Killer trim - Weathertech
I recently purchased a passenger , driver and cargo liner for my new Subaru Ascent 2019. Had to trim the cargo liner because of the woofer. Where is the perfect fit if one has to trim a factory product. I was so anxious to get and install my new expensive liners. Now...
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Review
#1403002 Review #1403002 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
1.7
Details
Similar issue - Weathertech
Less than one year old, curl up on driver's side of floor mats for my girlfriend's 2012 Volvo. I personally do not trust this company. I contacted company who advised remove mat and place weight on edge with curl in it. Fortunately, this minor deformity can be easily...
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1 comment
Anonymous
#1697837

DIY Customer service. How crazy is that for a response?!

Review
#1398102 Review #1398102 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Contact Weathertech Customer Service

Website:
www.weathertech.com
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

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Weathertech reviews
Just don’t come clean. - Weathertech
Just don’t come clean. - Weathertech
Just don’t come clean. - Weathertech
I bought these for my new Cadillac. Fit was a bit off on drivers side but was able to refit with the customer service help. Then I tried to clean them. They get wet they get soapy but it is the first product I ever saw that created a non removable dirt stain. The dirt...
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Review
#1257333 Review #1257333 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Stains
Loss
$400