Product: Weathertech Auto Floor Mat Rating: 2 Stars Clear all filters (31 of 146 reviews match)
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Weathertech - So much for high quality

2.4
Details
The coverage is not what I expected for high quality mats for my F-250. It should be long enough to cover the carpet, and it isn't. The driver side gets most of the use and ware. The others are fine, but this one is pretty skimpy. It should go up at least another 2-3 inches on top. There is nothing under the gas petal, and there shouldn't be a split on the left side of the mat. And in the back toward the seat it needs to go at least 1 inch probably 2 inches further back. It just doesn't cover the floor very well. The Ford mats are a better quality. They saved a few bucks by cutting the quality and size. But they lost a customer, and I'd never recommend them.
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Review
#1655665 Review #1655665 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Bad quality
Loss
$125
Preferred solution
fix the problem
1.7
Details
Washed mats five times today. Even used a sonic brush and dawn detergent. Then GUNK hand cleaner and sonic brush...nothing. They have only been in the vehicle about 4 or 5 months. They were really expensive and the shipping was ridiculous. This company is a never again!
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2 comments
Anonymous
#1731784

I have / had the exact same problem. I was pissed.

Then I tried different rubber care cleaning products, and found that after a wash, the KLIM Vinyl and Rubber Care works well. It's slippery on the mats, but they stay clean.

After the next wash, they come clean, and then, after the 3rd or 4th, you may to reapply. Worked for me, hope it works for you.

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Review
#1546537 Review #1546537 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Way they fit
Cons
  • Dirt will not come off
Reason of review
can't get clean

Weathertech - Return Shipping

2.3
Details
Disabled Veteran, ordered floor mats for my chevy Cruze online. Got them as promised went to install and didn't fit. I called customer service, explained... they said you did t check limited when you ordered, its your fault. So I asked if they will send a return label. I was told that i have to pay for it myself. I went to ship back... Got charged $54 to send back.. I originally got charge $18 to have them shipped to me thur weathertech. Im so angry, i called back to completely cancel my order because of the amount i ended up paying for all the shipping when the order only was $109. The lady said she would have sent me a label and not charged me...WTF.. i didnt get her the first time..I WILL NEVER order anything from weathertech again!!
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Review
#1544877 Review #1544877 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech - Watch for warranty

1.6
Details
Weathertech - Watch for warranty
Company says they stand behind product but I am on my second replacement product and still issues. When contacting they only give 1 replacement lifetime. Horrible customer service. The floor mats warp and they tell you to turn it upside down to get the shape back. Definitely not worth the money
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Review
#1537773 Review #1537773 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech in Spokane Valley, Washington - Poor warranty

1.5
Details
I purchased a 2016 Chevy that has curled mats on the driver’s side. It is an obvious product defect. No warranty since I am not the original owner. Product warranty should not be tied to chain of ownership but rather quality of product.
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Review
#1459756 Review #1459756 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Poor product
Reason of review
Bad quality
Preferred solution
Replace defective product

Weathertech in Indianapolis, Indiana - Very Poor fit and Quality - Overrated

2.1
Details
Ordered a set of mats for my 2012 Buick Enclave. They did not fit well in the front. Ordered side visors for same vechicle as well. They did not fit on driver door. Had them professionally installed. The glass broke in the window trying to get them to fit. The black mats dont stay black. very poor quality. Over priced.
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Review
#1448653 Review #1448653 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Quality
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution

Weathertech in Northfield, Illinois - Very Poor Customer Service

2.0
Details
Two weeks ago I sent a complaint about my less then two year old mats. The rear mats fold over at the sides and look like s___. I didn’t even get a response but after reading the other reviews I’m not surprised. FYI I just purchased mats from the Jeep dealer for a new vehicle and they fit much better and the design won’t allow the problem I had.
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Review
#1426412 Review #1426412 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech in Elkridge, Maryland - Warranty is not good.

1.9
Details
My floor mat grommets that hold them down broke after 1 year. It says on my receipt 3 year warranty. I called to see if I could get new grommets. They said no. I would have to buy new floor mats. They don't replace the grommets which would be very easy to do. They call it normal wear and tear. I call that bull_ _ _ _ !!!!!
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Review
#1426142 Review #1426142 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
1.6
Details
My daughter drove to weathertec to return mats she tried for one day then realized she wanted the full liner. She had the front mats out of the box, showed them and was told not a problem. She then purchased the mats she really wanted and told she would be refunded...
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Review
#1415140 Review #1415140 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Contact Weathertech Customer Service

Website:
www.weathertech.com
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

Weathertech Reviews

  1. 90 reviews
  2. 63 reviews
  3. 38 reviews
  4. 15 reviews
  5. 14 reviews
Weathertech reviews
2.3
Details
Weathertech - Killer trim
Weathertech - Killer trim
I recently purchased a passenger , driver and cargo liner for my new Subaru Ascent 2019. Had to trim the cargo liner because of the woofer. Where is the perfect fit if one has to trim a factory product. I was so anxious to get and install my new expensive liners. Now...
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Review
#1403002 Review #1403002 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat