Product: Weathertech Auto Floor Mat Clear all filters (146 of 146 reviews match)
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1.7
Details
Washed mats five times today. Even used a sonic brush and dawn detergent. Then GUNK hand cleaner and sonic brush...nothing. They have only been in the vehicle about 4 or 5 months. They were really expensive and the shipping was ridiculous. This company is a never again!
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2 comments
Anonymous
#1731784

I have / had the exact same problem. I was pissed.

Then I tried different rubber care cleaning products, and found that after a wash, the KLIM Vinyl and Rubber Care works well. It's slippery on the mats, but they stay clean.

After the next wash, they come clean, and then, after the 3rd or 4th, you may to reapply. Worked for me, hope it works for you.

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Review
#1546537 Review #1546537 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Way they fit
Cons
  • Dirt will not come off
Reason of review
can't get clean

Weathertech - Return Shipping

2.3
Details
Disabled Veteran, ordered floor mats for my chevy Cruze online. Got them as promised went to install and didn't fit. I called customer service, explained... they said you did t check limited when you ordered, its your fault. So I asked if they will send a return label. I was told that i have to pay for it myself. I went to ship back... Got charged $54 to send back.. I originally got charge $18 to have them shipped to me thur weathertech. Im so angry, i called back to completely cancel my order because of the amount i ended up paying for all the shipping when the order only was $109. The lady said she would have sent me a label and not charged me...WTF.. i didnt get her the first time..I WILL NEVER order anything from weathertech again!!
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Review
#1544877 Review #1544877 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
1.3
Details
I ordered front liners for my BMW. When I received them I watched the install video to make sure I installed them correctly. The video states that you should first verify the numbers on the liners to make sure you received the correct liner. The passenger liner number...
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Review
#1543154 Review #1543154 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech - Watch for warranty

1.6
Details
Weathertech - Watch for warranty
Company says they stand behind product but I am on my second replacement product and still issues. When contacting they only give 1 replacement lifetime. Horrible customer service. The floor mats warp and they tell you to turn it upside down to get the shape back. Definitely not worth the money
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Review
#1537773 Review #1537773 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat

Weathertech - Can`t Buy Just One

I had front mats in my Sonata. When I bought a newer model Sonata the driver`s side hooks no longer lined up. The passenger side fit fine. I called and asked if I could buy a new driver`s side mat. Oh no, we couldn`t possibly do that. They come in pairs, blah, blah, blah. Run around BS. What would I do with two passenger side mats? Are you telling me that the two front mats can`t be sold separately ? Talk about *** customer service and complete inflexibility. By the way, I have also bought trunk liners. Do not give these people any business no matter how many BS ads they have on TV about how great they are. I have told everyone I know and I`m sure it has cost them some business, but I also know they could care less.
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Review
#1531924 Review #1531924 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Tags
  • Can t Buy One

Weathertech - Not very good

A bought a rear mat for a Q5, it looks well made and more like rubber in the ad, what you get is a hard plastic, curled into a cylinder from being in a small box. Does not seem to go flat. Not happy with this product.
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Review
#1530981 Review #1530981 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Quality was lacking
Reason of review
Bad quality
Loss
$135
Preferred solution
Let the company propose a solution

Weathertech - Front Mats for a 2016 Cascada

3.4
Details
We purchased our 2016 Cascada new in June 2016. Since we had Weather Tec mats in the past we wanted to protect our new car with them as well. From the start the mats did not lock into place like they were advertised to do, but we thought that that was no big deal. Now that we are coming up to 3 years old they slide all over the place and the driver mat obstructs the gas pedal. I would like to know what can be done to prevent other owners from going through this terrible experience. I would be happy to show a Weather Tec inspector how these mats do not fit correctly and could result in a crash.
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Review
#1524348 Review #1524348 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Pros
  • Problem solved
  • Mats that fit the front of a 2016 buick cascada
Reason of review
Not as described/ advertised
Loss
$125
Preferred solution
Let the company propose a solution

Weathertech - Smell

How do you get rid of the smell. bought anew truck with the floor liners and they stink like tires, not a new vehicle. Wtf
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Review
#1488562 Review #1488562 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
smell
Preferred solution
Let the company propose a solution
I saw the commercials for Weathertech and desperately wanted to get the full set for my 2012 Cadillac SRX. My husband purchased the liners for my birthday. Unfortunately, I was sick and unable to open them for more than 30 days which was beyond the return period. They...
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Review
#1480533 Review #1480533 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Reason of review
Not as described/ advertised

Weathertech in Spokane Valley, Washington - Poor warranty

1.5
Details
I purchased a 2016 Chevy that has curled mats on the driver’s side. It is an obvious product defect. No warranty since I am not the original owner. Product warranty should not be tied to chain of ownership but rather quality of product.
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Review
#1459756 Review #1459756 is a subjective opinion of poster.
Product
Weathertech Auto Floor Mat
Cons
  • Poor product
Reason of review
Bad quality
Preferred solution
Replace defective product