Atlanta, Georgia
Not resolved
0 comments

I received the floor liners for my BMW, after trying to install them I noticed they didn't line up as promised with their "digital cut." I called and was advised I needed to put holes in my carpet, I don't think so! I was treated poorly by the customer service rep who advised me she would send a return label as a one time courtesy, as if I were ever going to order from them again!

They did NOT credit me fully, had to call my credit card to dispute the amount for them to ship a defective item. I don't care if it's made in the US, with customer service like that I'll spend my money with someone who deserves it.

Product or Service Mentioned: Weathertech Auto Floor Mat.

Reason of review: Not as described/ advertised.

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