Product: Weathertech Customer Care Rating: 1 Star Clear all filters (4 of 23 reviews match)
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1.0
Details
The mfg is either hiding a defect or is working on new mold or something on this product FYI the product is clearly stamped MADE in GERMANY not the USA as stated. Goodbye Weathertech there are other US based in channel rain guards out there. Very poor customer service.
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#1663297 Review #1663297 is a subjective opinion of poster.
Service
Weathertech Customer Care
Pros
  • Customer service
  • Overall craftsmanship
Cons
  • Custmer care
Reason of review
Poor customer service
Tags
  • 2019 Toyota Highlander

Weathertech - Mudflaps will not work.

1.4
Details
Passenger side will. Not mount. Was told by customer service they had never seen the issue and there hands are tied. They suggested my Jeep was manufactured incorrectly. I have since seen several Jeep’s with the inner fender mounted as mine. They offered a refund but if I remove the mounted parts my inner fenders will by leg unattached. I removed the mounting hardware per the instructions. They are completely unhelpful.
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#1332334 Review #1332334 is a subjective opinion of poster.
Service
Weathertech Customer Care

Weathertech - They do not make mats for standard transmission vehicles

1.0
Details
I went on line to order a set of auto mats for a 2005 Toyota Tacoma manual transmission and cycled through their online firmest questionnaire only to learn from Ashleigh in customer service they do not make them for manual transmissions. So what about their advertising stating them make them for all vehicles??
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#1268610 Review #1268610 is a subjective opinion of poster.
Service
Weathertech Customer Care
Reason of review
Poor customer service
1.0
Details
I contacted Weathertech Customer Care only to realized I had to help pay for their mistake. I ordered a bug guard for my 2018 Tahoe they said fit 2015-18 Tahoes. The hood was changed in 2018 and it did not fit at all. I was reimbursed for the part but not the $20...
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Review
#1261688 Review #1261688 is a subjective opinion of poster.
Service
Weathertech Customer Care
Cons
  • Custmer care
Reason of review
Poor customer service
Loss
$25
Tags
  • 2018 Tahoe

Contact Weathertech Customer Service

Website:
www.weathertech.com
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

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