Product: Weathertech Customer Care Clear all filters (23 of 23 reviews match)
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3.0
Details
The product is good. The customer service is terrible. They are supposed send an email when certain products are available so you can make the purchase but they usually don't. They honestly don't care about the customer, they seem to have the attitude of take it,...
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1 comment
Anonymous
#1112353

My weathertechs dont fit near as good nor are they as thick as mats i bought 10 years ago. Just like cookies they are getting thinner and smaller.

Price isnt getting cheaper though. It sucks.

Review
#787286 Review #787286 is a subjective opinion of poster.
Service
Weathertech Customer Care
Reason of review
Poor customer service
3.5
Details
Ordered floor mats for my 2014 Tahoe in Tan. Waited three weeks and got a box. Headed to Northern Sask to do some work, no phone service but internet. Opened box to find black mats. Contacted customer service three separate emails to see how to return and get right...
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Review
#735772 Review #735772 is a subjective opinion of poster.
Service
Weathertech Customer Care
Cons
  • No customer support on wrong order
  • No respose to email
Reason of review
Order processing issue
I bought the weathertech window deflectors for my 2006 Jetta on september 3rd 2011. In august of 2012 i was driving down the highway and my driver side deflector flew off my car and hit the car behind me. luckily the person it hit was understanding but weathertech...
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Review
#348267 Review #348267 is a subjective opinion of poster.
Service
Weathertech Customer Care
Loss
$300