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We bought a new 2014 Jeep Grand Cherokee in May of 2013 installed Weathertech floor mats the first week, Jeep had a odor that irritaded our sinuses we took it to the dealer they could not figure out what the odor was so the only way to fix it was to get rid of the Jeep so we traded it in on a new 2015 Yukon this time I ordered Weathertech floor mats on line, UPS delivered them to my door the mats came rolled up so I brought them into the house and laid them out to warm and lay flat before I installed-them-in-the-new-Yukon-within-30-minutes my house smelled I like my Jeep we realized the odor came from the Weathertech floor mats, we wrote Weathertech they did not respond, this Jeep was 2 years old and had 12,000 miles when traded we had to take the loss to get rid of the odor we just could not take it anymore and Weathertech could not care less, this Jeep replaced our 2000 Jeep Grand Cherokee we had for 14 years and we intended to have this Jeep another 14 years. Would never buy Weathertech mats again and would not recommend them to anyone. They did refund the money for-the Yukon mats

Reason of review: odor.

Monetary Loss: $10000.

Location: Carrollton, Georgia

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Guest

Dear unsigned complaint.

We do not ship any floormat rolled up, nor will we ever.

You probably bought some inferior Chinese ***. Furthermore, our WeatherTech floormats have passed the most stringent European laboratory tests for smell, a test so tough some plastic wine corks cannot pass it. I highly doubt you can actually produce a receipt from us.

Next time, buy our proudly made in the USA products from us directly.

Sincerely,

David MacNeil, Owner, WeatherTech

Guest
reply icon Replying to comment of Guest-1359969

Why is the owner of a company swearing a t a consumer on a public forum??? He is clearly not setting a good tone for the entire company.

I am on my third set of weather tech. This is the first set that has smelled.

Guest
reply icon Replying to comment of Guest-1359969

I got today, 2/28/2020, a cargo mat from weather tech that via FedEx that I could smell as I opened the box. The smell is something between Raid bug spray and sour rubber.

Takari Ezq
reply icon Replying to comment of Guest-1359969

I just got mine today and there is a smell like sour wet funk , i hope it goes away soon . I got it from there website just an fyi

Makoto Hri
reply icon Replying to comment of Guest-1359969

Not sure if youโ€™re reading these anymore, but I ordered from the company directly and they came rolled up and have a definite odor. Now Iโ€™m concerned I didnโ€™t get the right product but it came in a weather tech box.

Can you confirm you still donโ€™t roll up the mats? Who do I contact if Iโ€™m concerned about the product I got?

Guest

I regret to inform you that you are an imb*cile if you did not troubleshoot this one item at a time. I regret to inform you that you are an imb*cile if you did not troubleshoot this one item at a time.

I regret to inform you that you are an imb*cile if you did not troubleshoot this one item at a time.

I regret to inform you that you are an imb*cile if you did not troubleshoot this one item at a time.

Or more likely, you have not been completely honest in order to save face.

Either way, you are solely responsible for this story.

Guest

Did you ever find a floor mat that didn't stink?

Guest

you, your family, and the dealer couldn't figure out the smell? So you bought a new car? that is really ***!!!!

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