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Up to now I was happy with them. | Weathertech

1.0
Details
I mistakenly ordered the wrong window deflectors and wish to exchange them for the correct ones. When I call the 800 number I am informed that there are 283 calls ahead of mine, when I email them, 4 times so far, no one responds. Good product but their customer service seems to have taken a nosedive. Very frustrated at this point in time.
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1 comment
Anonymous
#1807288

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1753045 Review #1753045 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Pros
  • Good produts in the past
Cons
  • Custmer care
Reason of review
Poor customer service
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • Wrong Window Deflectors
2.5
Details
To Whom It May Concern, Last week before Christmas my wife were out running errands and it got real warm so I decided to open the back windows. As soon as my left rear window opened my wife and I hear a loud pop/crack kind of sound. I looked in my outside mirror and...
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1 comment
Anonymous
#1807462

Hello, My name is Del Hollingsworth and I am the Customer Relations Manager at WeatherTech. We are very sorry to hear about your situation and would like to help resolve this to your satisfaction.

Can you kindly email me at del@weathertech.com so that I can ensure a representative is able to assist you expeditiously?

You are important to us. Thank you,

Review
#1751597 Review #1751597 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Side Window Deflectors | Weathertech

1.0
Details
Purchased a set of front & rear deflectors for our 2019 Toyota Highlander. The front passenger side window will not operate with the deflector installed. The window travels up and down and will not close, Made numerous attempts to remove and re-install as suggested by manufacturer with no success. Even solicited the help of a local body shop thinking I was doing something wrong. They had no success either and commented they do not like them because of the trouble they cause. The company will not take them back and the distributor will not help because they didn't install. UGH...frustrating and expensive. I bought them thinking they were a premium product over others in the market. Would NOT recommend or buy another Weather Tec product.
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Review
#1686875 Review #1686875 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Cons
  • Will not recommend or purchase again
  • Will never purchase your products again
Reason of review
Return, Exchange or Cancellation Policy
Loss
$105
Preferred solution
Full refund
Tags
  • Window Deflectors

Window Reflector | Weathertech

1.0
Details
Wind/Rain deflectors will not work on 2013 Ford F150. Poor fit causing window to catch deflectors and if window does goes up safety sensor on window automatically lower windows.
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Review
#1685469 Review #1685469 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Pros
  • Xxx
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

2015 Lexus 350 RX Vent Shade?? | Weathertech in Cumming, Georgia

2.8
Details
Ordered 4 vent shades for my Lexus - my son an engineer ordered and installed them carefully checking instructions, when the first window vent was installed and I closed the window the corner broke off the vent, I asked for all my money returned and DID NOT GET THE SHIPPING OR TAXES RETURNED, the vents were defective and I didn't want more, after phone calls/emails they refused to give back $16.05. How are they keeping tax on a returned item, all other returns return tax, I sent a photo of the edge broken off the vent!!!??? After talking to 2 other people with this same model of Lexus they said they had the same experience, bad design on their molding process and customers shouldn't pay for it!!!!!!!!!!!!!!I would like the corrected vents if they are ever made!!!!!!!!!
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1 comment
Anonymous
#1753092

I have a 2016 Lexus IS350 f sport, I LITERALLY just had the same issue this morning during install. Both corners broke off each end!

Rolled the windows up and my cars auto window system rejected the window deflectors and wouldn’t let me roll up, when they nearly rolled up, it snapped both ends. I’m trying to return them.

Review
#1624939 Review #1624939 is a subjective opinion of poster.
Product
Weathertech Window Deflector

Broken Window deflector on installation | Weathertech

When installing the driver side window wind deflector it snapped in half at the lower front section near the mirror with very little flex or force applied. The passenger side unit installed without issue.
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Review
#1507247 Review #1507247 is a subjective opinion of poster.
Product
Weathertech Window Deflector

Worst customer service I have ever experienced | Weathertech

Bought a set of 4 window deflectors for my wife for Christmas for her 2015 Highlander. Went to install and noticed both had a "curve" of about a half inch towards the inside, near where the side mirror is.....in both sides. The window would encounter the resistance and automatically roll back down. Emailed them twice and finally got a response 3 days later. They said I was doing it wrong. I SAID I had reviewed many YouTube videos for the 2015 Highlander and NONE I had watched had that curve. Sooooo.....finally after waiting 30 minutes on the phone I actually talked to a person......who AGAIN told me I was doing it wrong. I'M a firefighter. I have a few minute skills. I know enough to know there IS a flaw. Worst customer service I have ever experienced. I DO NOT reccomend
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Review
#1440696 Review #1440696 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Bad quality
I lost a Weathertech rear window deflector on my Audi SUV. I dont know for sure if it was from a carwash or during my commutes. I called customer service to see if i could get a replacement and was even willing to pay for one. I was told that they were sold in pairs...
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Review
#1354657 Review #1354657 is a subjective opinion of poster.
Product
Weathertech Window Deflector

Unsatisfied | Weathertech

I’m channel window visors are seriously in adequate for the Subaru crosstrek, first set left side would always pop out, bought again same issue, eventually used superglue, discolored metal clip looked *** still piped out, purchasing Subaru specific visor, weather tech waste of money for Subaru.
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Review
#1339478 Review #1339478 is a subjective opinion of poster.
Product
Weathertech Window Deflector

Contact Weathertech Customer Service

Website:
www.weathertech.com
Mailing Address:
1 MacNeil Ct
Bolingbrook, Illinois 60440
United States
Phone:
(800) 441-6287
All Weathertech Contacts

Weathertech Reviews

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Weathertech reviews

Window vents | Weathertech

1.5
Details
Bought the over priced vents from weather tec. In past alway used the cheap off brands. Weather tec flew off going down hwy in the wind, the cheap brand never came off much less flew off. Dont waist your money.
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Review
#1326955 Review #1326955 is a subjective opinion of poster.
Product
Weathertech Window Deflector