Product: Weathertech Window Deflector Clear all filters (23 of 23 reviews match)
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3.8
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Weathertech - Totally Disappointed at Customer Service
Weathertech - Totally Disappointed at Customer Service

Update by user Jun 17, 2018

After two attempts at a response. I did get a repy from a very nice person, who went above and beyond my request to send a new window vent at my expense, and sent me a whole new set at no charge.

Original review posted by user May 23, 2018

I have been a repeat customer of floor mats, window deflectors, and tonneau covers. I have always been satisfied with the products. Recently I contacted customer service about a window deflector received fractured. I have never received a response. I also think it is...
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2 comments
Anonymous
#1490616

Have you considered submitting another e-mail or better yet calling their 800 number? You are more likely to get a solution to your problem doing that than posting a complaint on a web site not related to the company.

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Resolved
Review
#1262797 Review #1262797 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Pros
  • Overall craftsmanship
Cons
  • No response from customer service
Reason of review
Poor customer service
Loss
$59
Preferred solution
Let the company propose a solution

Weathertech - Brittle Rear Window Deflectors

The plastic parts of the rear deflectors that fit in the window channel are brittle and crack with just a little pressure as they are installed. Both deflectors cracked. Here, I thought I was buying a quailty product for my 2016 Honda Pilot! Very dissapointed!
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Review
#1213549 Review #1213549 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Bad quality

Weathertech - Unreliable parts window visors one blew off will not replace

1.0
Details
Yes I told him what happened and they hung up on me practically if you buy them on Amazon they don't guarantee him what does that matter they still get their money
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Review
#1202658 Review #1202658 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Spoke with the owner of the store where I purchased them and he referred me to Weathertech customer service. I was told to use double sided tape There is no way that would work!! Now less than two years later the rear right window deflector will not stay in place!! I...
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Review
#1190518 Review #1190518 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Weathertech - Poor window deflectors
Wrote two separate complaints as each happened to WeatherTech...no response each time. I think they are based in Illinois so wrote the Illinois Attorney General consumer complaint..they never responded. I want refund or another pair of deflectors with instruction for...
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Review
#1098180 Review #1098180 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Bad quality
1.0
Details
So much for a made in America product and 100% guarantee.My 18 year old son spent $115 of his hard earned money to purchase front and rear window deflectors for his car. They did not fit properly on the rear windows. He called customer service and they were no help at...
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4 comments
Anonymous
#1578494

2017 ford fusion -rear deflectors will not stay in , Weather Tech no help

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Review
#1077302 Review #1077302 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Cons
  • Will never purchase your products again
Reason of review
Poor customer service
Loss
$50
Preferred solution
Send him another set of rear deflectors or refund his money
Wanted to order items to detail my truck but the packages that came fed ex were so damaged that I decided not to chance it.Fed ex does a poor job at transporting goods I have found. It caused a lot of my time and effort in the past . I have no desire to deal with them...
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Review
#1068609 Review #1068609 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Damaged or defective
Unwrapped defectors from package and noticed they were scuffed up.Decided to install anyway. Read instructions thoroughly, watched installation video several times before installation. Plastic seemed old and brittle and proved to be true when plastic on end of...
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Review
#1017564 Review #1017564 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Replace or refund
3.0
Details
Bought twice channel window deflectors and the front driver and passenger front the back end broke when and had to push out to make window fit right and then lower them after set for twelve hours.And the back one the adhesive did not hold on back when roll down the...
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Review
#1008276 Review #1008276 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Cons
  • Would break to easy or not fit right for the vehicle
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
I recently purchased custom floor mats for my 09 Pilot WeatherTech that fit perfectly so I then purchased window deflectors. The installer attempted to install today and could not guarantee install because the plastic is too thick and it triggers the auto safety...
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Review
#930754 Review #930754 is a subjective opinion of poster.
Product
Weathertech Window Deflector
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund